Recieved am email stating that my annual multi device subscription has failed, it hasn't.
THIS IS WHERE THE LINK WOULD TAKE ME, DO NOT CLICK ON THE LINK
support@2checkout.com
"https://store.bitdefender.com/l.php?link=6rneyxcsnlv3%7C625910843"
Bitdefender does use 2Checkout as a payment processor in its store. As for why you received this email and why the subscription appears to have been successful, Bitdefender will have to sort it out.
Hello,
As @Bonfire9911 pointed out, 2Checkout, formerly known as Avangate and now part of Verifone is an authorized vendor for purchases made through the official Bitdefender website. You can find more information about them in the below article:
https://www.bitdefender.com/consumer/support/answer/29214/
The article also explains how to access your 2Checkout/Verifone account in order to manage your Bitdefender orders. In regard to the email you received, this could be related to an older subscription, or might have been sent in error. To check the status of your Bitdefender subscriptions, you can access either your 2Checkout/Verifone account, or your Bitdefender Central account. To make an inquiry about this, you can reach out to Bitdefender Support via the link below:
https://www.bitdefender.com/consumer/support/help/
Should you require further assistance, use this link and state your contact reason, choose request category, then select from the available contact channels, chat, phone and email/ticket. Chat would be the fastest way to reach them.
Let us know how it goes. Regards
