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VPN Blocks bank app access

JRC1868

Last night the VPN blocked access to all my banking apps and I now have to disconnect the VPN to enable access - what's changed ?

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Scott

Hi @JRC1868

It may not have been the VPN, but from the banks side, in that it now detects a VPN and is blocking it, you?

Try a server that is closer to you, that worked for me, as I would previously get a email prompt from my bank asking if it was truly me trying to access the site from a different state. You could also try switching to a different Protocol, instead of Automatic, try WireGuard, and see if that helps.

https://www.bitdefender.com/consumer/support/answer/131796/

Kind regards.

JRC1868

Thanks Scott

It wasn't just the banks but other 'finance' apps, anyway I've just reset the VPN Profile and that seems to have cleared the problem.

I'm not techy enough to understand how or why!!

Scott

Thanks for posting back, I'm glad it was an easy fix, like the old standby for Windows PC's random glitches, restart the device 😅