Change bitdefender e-mail

Petersl

Hi everyone,

If I change my e-mail in my account will this log my linked devices out and will I have to relog them?

Also I have a few tickets with bitdefender support at the moment will these tickets then go to the new mail address or still to the old one?

Scott

Hi @Petersl

The steps posted here, will help you create a new email address from within your Central account.

https://www.bitdefender.com/consumer/support/answer/13002/

Step 5: Confirm New Email Address

• Bitdefender will send a confirmation link to the new email address you entered.
• Open the email from Bitdefender and click on the confirmation button to verify your new email address.

Device sync: After changing your email, you may need to use the Switch account option on your protected devices and sign in with your new credentials.

As for the second part of your question, whatever email you started your correspondence with, is probably where you will get a reply sent to. I don't think it will automatically forward to your new address from Bitdefender's end, as that is a separate communication "channel" used, other than your account subscription, unless you somehow set it up in your email client to be forwarded to the new email address (unless of course you're totally deleting that email account)?