Hi I used your online scan and I hope I am posting this in the correct area. Sorry if its not but really was not sure where else it might belong.
The scan completed but it says I am still infected. How do I remove the infected files?
Here is the scan report.
Thanks in advance for any help!
I am running windows 7
BitDefender Online Scanner -Scan ReportBitDefender Online Scanner
Scan report generated at: Wed, Jan 20, 2010 - 06:52:46
Scan path: C:\;D:\;
Statistics
Time00:22:03
Files295108
Folders17398
Boot Sectors0
Archives3268
Packed Files8635
Results
Identified Viruses 3
Infected Files 7
Suspect Files 0
Warnings0
Disinfected0
Deleted Files7
Engines Info
Virus Definitions4878232
Engine buildAVCORE v2.1 Windows/i386 11.0.0.33 (Nov 24 2009)
Scan plugins17
Archive plugins44
Unpack plugins8
E-mail plugins6
System plugins4
Scan Settings
First ActionDisinfect
Second ActionDelete
HeuristicsYes
Enable WarningsYes
Scanned Extensions*;
Exclude Extensions
Scan EmailsYes
Scan ArchivesYes
Scan PackedYes
Scan FilesYes
Scan BootYes
Scanned File Status
C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary
Internet
Files\Content.IE5\62AXOPQ5\upgrade[1].cab=>upgrade.exe=>(NSIS
o)=>lzma_solid_nsis0001Detected with: Gen:Adware.Heur.Ku4@1iUK1Smi
C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary
Internet
Files\Content.IE5\62AXOPQ5\upgrade[1].cab=>upgrade.exe=>(NSIS
o)=>lzma_solid_nsis0001Disinfection failed
C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary
Internet
Files\Content.IE5\62AXOPQ5\upgrade[1].cab=>upgrade.exe=>(NSIS
o)=>lzma_solid_nsis0001Deleted
C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary
Internet
Files\Content.IE5\62AXOPQ5\upgrade[1].cab=>upgrade.exe=>(NSIS
o)Update failed
C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary
Internet
Files\Content.IE5\FZG8CKJ5\upgrade[1].cab=>upgrade.exe=>(NSIS
o)=>lzma_solid_nsis0001Detected with: Gen:Adware.Heur.Ku4@1a2aBTgi
C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary
Internet
Files\Content.IE5\FZG8CKJ5\upgrade[1].cab=>upgrade.exe=>(NSIS
o)=>lzma_solid_nsis0001Disinfection failed
C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary
Internet
Files\Content.IE5\FZG8CKJ5\upgrade[1].cab=>upgrade.exe=>(NSIS
o)=>lzma_solid_nsis0001Deleted
C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary
Internet
Files\Content.IE5\FZG8CKJ5\upgrade[1].cab=>upgrade.exe=>(NSIS
o)Update failed
C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary
Internet
Files\Content.IE5\LIXMVQOA\upgrade[1].cab=>upgrade.exe=>(NSIS
o)=>lzma_solid_nsis0001Detected with: Gen:Adware.Heur.Ku4@1u2LMppi
C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary
Internet
Files\Content.IE5\LIXMVQOA\upgrade[1].cab=>upgrade.exe=>(NSIS
o)=>lzma_solid_nsis0001Disinfection failed
C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary
Internet
Files\Content.IE5\LIXMVQOA\upgrade[1].cab=>upgrade.exe=>(NSIS
o)=>lzma_solid_nsis0001Deleted
C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary
Internet
Files\Content.IE5\LIXMVQOA\upgrade[1].cab=>upgrade.exe=>(NSIS
o)Update failed
C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary
Internet
Files\Content.IE5\62AXOPQ5\upgrade[1].cab=>upgrade.exe=>(NSIS
o)=>lzma_solid_nsis0001Detected with: Gen:Adware.Heur.Ku4@1iUK1Smi
C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary
Internet
Files\Content.IE5\62AXOPQ5\upgrade[1].cab=>upgrade.exe=>(NSIS
o)=>lzma_solid_nsis0001Disinfection failed
C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary
Internet
Files\Content.IE5\62AXOPQ5\upgrade[1].cab=>upgrade.exe=>(NSIS
o)=>lzma_solid_nsis0001Deleted
C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary
Internet
Files\Content.IE5\62AXOPQ5\upgrade[1].cab=>upgrade.exe=>(NSIS
o)Update failed
C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary
Internet
Files\Content.IE5\FZG8CKJ5\upgrade[1].cab=>upgrade.exe=>(NSIS
o)=>lzma_solid_nsis0001Detected with: Gen:Adware.Heur.Ku4@1a2aBTgi
C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary
Internet
Files\Content.IE5\FZG8CKJ5\upgrade[1].cab=>upgrade.exe=>(NSIS
o)=>lzma_solid_nsis0001Disinfection failed
C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary
Internet
Files\Content.IE5\FZG8CKJ5\upgrade[1].cab=>upgrade.exe=>(NSIS
o)=>lzma_solid_nsis0001Deleted
C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary
Internet
Files\Content.IE5\FZG8CKJ5\upgrade[1].cab=>upgrade.exe=>(NSIS
o)Update failed
C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary
Internet
Files\Content.IE5\LIXMVQOA\upgrade[1].cab=>upgrade.exe=>(NSIS
o)=>lzma_solid_nsis0001Detected with: Gen:Adware.Heur.Ku4@1u2LMppi
C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary
Internet
Files\Content.IE5\LIXMVQOA\upgrade[1].cab=>upgrade.exe=>(NSIS
o)=>lzma_solid_nsis0001Disinfection failed
C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary
Internet
Files\Content.IE5\LIXMVQOA\upgrade[1].cab=>upgrade.exe=>(NSIS
o)=>lzma_solid_nsis0001Deleted
C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary
Internet
Files\Content.IE5\LIXMVQOA\upgrade[1].cab=>upgrade.exe=>(NSIS
o)Update failed
C:\Windows\Temp\ZWU904D.tmp\upgrade.exe=>(NSIS
o)=>lzma_solid_nsis0001Detected with: Gen:Adware.Heur.Ku4@1a2aBTgi
C:\Windows\Temp\ZWU904D.tmp\upgrade.exe=>(NSIS
o)=>lzma_solid_nsis0001Disinfection failed
C:\Windows\Temp\ZWU904D.tmp\upgrade.exe=>(NSIS
o)=>lzma_solid_nsis0001Deleted
C:\Windows\Temp\ZWU904D.tmp\upgrade.exe=>(NSIS o)Update failed
