-
Need of protection for my iphone
How can I protect my iPhone if I know I am being attacked by a hacker?
-
Do I still have this virus?
Hello. I'm new here. The PSSWD file in Windows>debug keeps acting like it's trying to change my password every time I log in. It looks like this : 08/26 11:00:08 Attempting password change server/domain DESKTOP-147RUQC for user Administrator 08/26 11:00:08 SamChangePasswordUser2 on machine DESKTOP-147RUQC for user…
-
AdAware forum freezes
Hi all, i'm student and teacher at same time, 18 years old girl, and i have freeze on iexplorer/opera/others browsers and i'm in adaware/lavasoft forums i feel and i see i can't upload logs & post message on adaware/lavasoft forums because browser's freezes and i can't go on new thread and i can't go open a thread/i can't…
-
file extension name can not be untick in office 2019 after installing Bitdefender Internet security
file extension name can not be untick in office 2019 after installing Bitdefender Internet security
-
MacOS Bitdefender Agent Daemon unsecured connection to Romania
Hello I run the latest version from BD on Catalina. To have control over my traffic I use the latest version of LittleSnitch. After the install and now for couple month I notice that the /Library/Bitdefender/Central/Agent/bdagentd tries constant to connect to 3 IPs in Romania. I got in contact with the support but they…
-
CVE-2016-3718.Gen.
I got several warnings about CVE-2016-3718.Gen. It appears to have something to do with infected .svg files. How does one submit a file for examination ? The file itself passes a scan but after installation I got the warnings when trying to access some of the .svg files included in the installation. Here is the link to the…
-
Is trojan.zmutzy.819 found on bitdefender a false positive?
I found trojan.zmutzy.819 on my outlook file: archive.pst using bitdefender total security 2020. This trojan cannot be removed without deleting the outlook file (which would mean all my mails from past years are lost) I copied the file into a micro SD card and my IT team helped scan it using another other reputable…
-
I found this update, Seems Suspicious
-
My laptop is under attack of a ransomware. The file has extension ".boop". please help me ???
-
Getting McAfee / Norton expired notification after uninstall
Running Win10 Pro on an HP Gaming machine from Best Buy we bought a little before new years. First thing I did was uninstall McAfee and Norton, and install BitDefender. Now, less than 4 months later, I'm getting 2 different popups on my system regarding McAfee and Norton notifications that the software is expired. My…
-
My Website Is Tagged As Phishing Site
Hi, one of our subdomains have been infected and I believe it is the reason why you tagged our main domain as "Phishing Site". The infected sub-domain (acf.navy.mil.ph) is no longer active. Kindly remove the tag or unblock it from being a Phishing site. the domain is http://www.navy.mil.ph thanks.
-
Blackrock malware in android
Hi Team, We came to know that, there is an emergence of a sophisticated malware called Blackrock, which is based on the leaked source code of the Xeres malware. And it can steal credentials such as usernames and passwords from 226 apps, including PayPal, Amazon, eBay, Gmail, Google Pay, Uber, Yahoo Mail, Amazon and…
-
Blacklist Removal Request
Hi Bitdefender Support, Today on July 1st, 2020 one of our users let us know that our website URL (https://journals.riverpublishers.com/)was falsely marked as phishing by Bitdefender. I checked it on VirusTotal.com site. Result: <a…
-
sdCard with uuuuuuu.uuuuu ransome
Hi everyone I connected sdCard to my computer, transferred files from computer>>> sdCard, I saw all the file at the sdCards are uuuuuu.uuuuu>>> have removed the card from the PC immediately. short search found that it is a ransom virus , my questions: 1- That happened few days ego before I had antivirus, am i infected? 2-…
-
can't download system mechanic
I have been using my computer for many days, so my system memory has been full by the junk files, that's why my system’s speed became slow down. I tried to install the IOLO system mechanic to clean my system memory. But I couldn’t install that. What should I do now?
-
Weird threats: would love advice (and reassurance?)
Hi everyone, I own a copy of Bitdefender total 2020. The problems happened when I opened Opera and then opened Edge. I did not click on any link or anything. And then I got three threats in a row! See picture below. I was happy to see that Bitdefender blocked them. However, Bitdefender "you might want to use Safepay to do…
-
Does BitDefender get on well with Malwarebytes?
Hello there! I recently acquired a copy of BitDefender Premium. I was wondering if Malwarebytes Premium is compatible with BitDefender or not (and if it's really needed, which I guess is a very subjective question). I just want to make sure both of them will get on well, or if I will need to return my copy of Malwarebytes.…
-
Gen:Variant.Johnnie.239900
Hello, I scanned my computer last night, and Bitdefender found this thing, after I checked the logs it said the problem was resolved and the threat was removed, do I have anything else to worry about, or can I calm down?
-
x
x
-
svchost.exe keeps trying to access infected pages :/ help
Hi Not even sure if svchost is the main problem, sometimes it doesn't say that it's svchost. :/ Could someone help? What is svchost.exe trying to do? This looks very suspicious to me. ------------------------------------------------------------------ 11 minutes ago Feature: Online Threat Prevention We blocked this…
-
My Website Marked as Malicious.
Hello, Thanks to the wonders of weak passwords a website I work on was recently compromised and malicious content was uploaded to the server, obviously unknowingly. This has triggered Bitdefender's malicious website warning... Since this incident, the malicious content has been removed, the server has been scanned and…
-
Crypto Miner infected MacOS boot sector
I have the Crypto Miner virus and it has infected my MacOS boot sector. My iMac has been slow and keeps rebooting. Finally yesterday, it would not boot completely and just cycles through the boot process. Hit Ctrl -S to enable the single user mode and noticed a couple of strange lines: handle_crypto_mount :815: handling…
-
Malwarebytes
After installing Malwarebytes on my laptop it's performance slowed down apparently. What's up? UG
-
try to update whatsapp
Atlast the new dark mode of WhatsApp has been launched. I am excited about it and I updated my WhatsApp apk to get dark mode of WhatsApp. But I am afraid that if the new version will not be protected by anti virus. can anyone give me answer properly?
-
Fake cloud mining websites
Hello I want to report a scam bitcoin cloud mining website that claims to mine bitcoins after buying a plan (mining plan). I got scammed and lost a small amount but they have plans that can SCAM people big time. Once you wanna withdraw you can't login anymore to the website. There is a video on youtube that shows how a guy…
-
Help with Coinminer
Hi. A few days ago, my bitdefender antivirus started detecting a threat named: application.coinminer.ge. The folder where the virus is located is C:\Users\USER\AppData\Local\Microsoft\Windows\INetCache\Low\IE. In this folder, the threat creates a folder with a file in it named stat[1].htm. - note the 1 is replaced by 2,…
-
Trojan.cryxos.2428 removed by Bitdefender for being a trojan
Is it actually removed by BitDefender or is it a False Positive?
-
online security
we are here to setup and install your Microsoft office.We provide you step by step installation for free. office.com/setup
-
Global frightening ransomware "WannaRen"
I was recently informed of this news and immediately contacted the employees of Bitdefender But I think that maybe this is not enough, I just published an article here This sample comes from: https://url.cn/5iVus2U Sample download address: https://www.lanzous.com/ib3v25c (please note that the file does not have a…
-
malware not detected
Hi, I have a Malware that cannot be deleted, I tried Bitdefender Internet Security and Bitdefender Total Security. but none can eliminate it. It appears when I open a browser window and access the Internet. (Chrome, iExplorer, or FIrefox). I uninstalled the browser by deleting temporary files, after that I reinstalled it,…