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bitdefender block list my website (URL PHISHING)
Good Morning I deleted the entire site and DATABASE, testing on all the services and tools available to clean the Site. Can you Remove the block List from Bitdefender . Domain: http://www.pvrprint.pt/ Thank you
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TwDsUiLaunch.exe is a dangerous malware.
According to www.threatfixer.com/remove-twdsuilaunch-exe/: "TwDsUiLaunch.exe is a dangerous malware which damage system files so that your computer get paralyzed. " How do I get rid of this in Bitdefender Internet Security 2018?
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Suspicious files in Email Archive
Can anyone advise on what to do when Bitdefender flags up suspicious files in an Outlook email archive? I gather the emails should be deleted, presumably on Outlook.com (?), but going on there, I can't find the mentioned emails anywhere in the history.
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Malware Issue
I purchased Bitdefender Plus 2019 convinced by the ads that it will remove malware "Trovi". Ran full scan and issue still exists. Help!
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Gandcrab v5.2
Hi all, I have a big problem about Gandcrab that has new ransomware version 5.2 My all files're infected with .YTHCP file extension. Bitdefender Gandcrab Decrypt Tools (old one for v5.1 and others) are useless for that ransomware. What should i do for now? Could you please help me about that point Thanks.
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Triton malware
Hi,i'd like to know if Bitdefender already has signiatures for the Triton malware linked in the github below. Github link
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Do I need to worry?
Good evening, I do not know if this is re right forum to ask this question. I run BD Internet Security 2019 on windows 10 Pro 64 and this package had also a license for mobile security. Recently i was in a chatroom and someone sent a message to all the users saying that the chatroom has been hacked. I closed the browser…
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Gandcrab Decrypt 4.0.5
I just wanted to say a huge THANK YOU for your latest decryptor for gandcrab. I could recover all my files thanks to you, guys. Wonderful job. Keep it going! Best wishes from Spain
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Bitdefender warn me on cardinaldata.net/1fa16f6ccbee745a0c.js
It happens several times a day I suppose it's connected with Google Chrome, in any way BitDefender says: Web Threat Blocked Infacted web resource cardinaldata.net/1fa16f6ccbee745a0c.js I don't really know where this threat could come. Maybe it's something linked with Chrome extensions? And it means that I'm safe, at…
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Help - Ransomware Gandcrab 5.0.4 -Feb 19 delivery failed on the sample file
Many thanks to Bitdefenders for working on the fighting with gandcrab. I downloaded the Feb 19 delivery of gandcrab decryptor tool, but failed, I tried both scan a directory or the whole system. Some inflection files are attached. Here is the log: D e c r y p t o r S t a r t e d a t T h u F e b 2 1 1 8 : 3 7 : 0 5 2 0 1 9…
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Need help to decrypt files
Hello, my computer was infected by Gandcrab, v5.1. The file extension is .ieobre. How can I decrypt my data?
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Initiation Failed.
I have downloaded the decryptor file to recover my files that had been affected by Gandcrab but when I try to do it, it says initiation failed.
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Blacklist Removal Request
Hi Bitdefender Support, Today on February 5th, 2019 one of our users let us know that our website URL was falsely marked as phishing by Bitdefender. I checked it on VirusTotal.com site. Result: https://www.virustotal.com/#/url/9079577a4f5bf4b43ceabf4f9378e373f764c0245cf90f3b351985d1e758834a/detection This URL is a False…
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Unresolved Threats
I'm new to BitDefender, but after an initial scan I am told that I have 51 unresolved threats which Bitdefender cannot fix. It also is unable to reveal them in Finder. I've attached a screen capture of the "threats". Any help in understanding what they are, and if they need some kind of removal, would be much appreciated.
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Blacklisted website
My website was hacked 6 days ago and blacklbut i deleted all my infacted files and database ten restored my backup
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BitDefender blocks Default Gateway (192.168.0.1)
Um,I have tried adding a exception list,but it still doesn't work,please fix this,it's pretty frustrating
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Still active treats after scan
After a deep scan there are still 4 active treats on my Mac and some that could not be quaranteed. What to do?
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False detecting of Asphalt 9 Windows 10 app 3 times!
Yes I reinstall Asphalt 9 3 times because of your ultra protective product. Also isn't uncommon other programs and games to be blocked from creating simple save file. Please FIX YOUR PRODUCT ASAP. After I try to find what file Bitdefender delete from Asphalt 9, I was unable to see it in the list of Quarantine items why?
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VIRUS "GANDCRAB v5.1" BROKE THE BIT DEFENDER DEFENSE
Even i used BitDefender as my default antivirus. it not changes anything since this virus encrypted ALL MY PRECIOUS FILE into .lzdvfcjooq extension. can i put my trust in you as my default antivirus, BitDefender ? im feel a bit doubtful rightnow.. even i saw BitDefender was #1 antivirus ever, but GranCrab v5.1 still can…
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Need help with Malware removal
Hello, I need help with an infection and I just want to know the best way to seek assistance please? I will gladly post more info if this is the proper form; however this is a serious issue as I have been targeted by an obvious nutcase hacker who repeatedly infects me with Zbot, creates multiple partitions and installs…
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How/where do I report a false positive for a 'home' product?
The subject line says it all. Been looking for it and maybe I'm blind but can't find where to report a false positive using a home product. I did find a form to fill out but only for business products. I also tried creating a support ticket directly within the application but was informed there was an issue submitting the…
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gandcrab v5 0.4
Hi, i have a Gandcrab randsomeware virus is there anyone else with the extension .BKMXXCQMV in the Gandcrab v5 0.4 virus. Bitdefender has not yet a solution. BKMXXCQMV-DECRYPT.txt
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Ransomware Gandcrab 5.0.4
I was infected with Ransomware Gandcrab 5.0.4, Which is not decryptable so far. I had no option but to pay the ransom since I have very precious family memories that I cannot afford to lose. The decryptor is working indeed however it goes through each and every file and it is taking too much time to decrypt everything. My…
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Blacklist Removal Request
Hi Bitdefender Support, Today on January 13th 2019 my website URLs were falsely marked as phishing by Bitdefender. I checked it on VirusTotal.com site. Result: https://www.virustotal.com/#/url/32de590e354871cf94d9900ba15c98409a8d633872aa2b8f8bf3afd83b1b89a2/detection My URLs blacklisted by Bitdefender are as follows: *…
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Bitdefender - Apache httpd.exe malware?
Hi, I have set up a small website on my local pc weeks ago, but today ,seems after the latest update, Bitdefender is blocking access to my locally hosted website if someone connects to it using direct IP and shows blank page. If I connect using localhost and use websitename.net Bitdefender allows the connection. What could…
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GANDCRAB V5.0.4 - encrypted extension.JUDLA
Hello. My laptop has just got a problem. "BDGandCrabDecryptTool" does not work and does not recognize it. Friends please help me and I apologize if my English is not good. /applications/core/interface/file/attachment.php?id=18795" data-fileid="18795" rel="">photo_2017-08-24_13-00-10.jpg.judla…
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JS:Trojan.Cryxos.1726
JS:Trojan.Cryxos.1726 Is being detected and deleted on PC but keeps coming back. I have started in Safe mode and ran scans and cleaned but Bitdefender will detect and delete again. Do you know where this is running from to remove completely?
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Microsoft Tech Support Scams
In the past few days I have been plagued with an unexpected Firefox popup that warns me that my PC is infected and threatens action against me unless I phone them and pay a fee to have the threat removed. I have run every Bitdefender scan but nothing is found. My PC bemoes unresponsive but I did manage to get the attached…
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C:\d3021314c74b37639a405cf0
Is this files safe to delete? Better yet, is it safe to have on my computer? Attempts to open any of the files for investigation results in a privilege denied. Scanning the folder with BitDefender shows that the folder is safe, but I don't trust it...Anyone else able to confirm this file?
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Computer Virus Problem
How can I get rid of a computer virus.