How/where do I report a false positive for a 'home' product?

The subject line says it all.

Been looking for it and maybe I'm blind but can't find where to report a false positive using a home product. I did find a form to fill out but only for business products. I also tried creating a support ticket directly within the application but was informed there was an issue submitting the ticket due to an Internet issue. Not sure what that was all about since my Internet connection works great as far as I can tell.

I'm using Bitdefender Antivirus Plus.

Thanks in advance!

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Comments

Blauwvinger

Are you looking for this?

https://www.bitdefender.com/submit/

Regards.

WebMaximus

Just what I was looking for.

Many thanks!

Blauwvinger

You're welcome.

WebMaximus

Had to return to this thread again to find the direct link to the submit form since I again didn't manage to find it myself by navigating the Bitdefender site.

Not sure if I'm blind or if this form for whatever reason is very well hidden...

Could someone please let me know how to manually navigate to the link above starting at https://www.bitdefender.com?

Roxana G

Hello,

You may locate the submit section from our site, as it follows:

- enter www.bitdefender.com

- navigate until the bottom of the page and click on contact Us

- select Send us an Email

- from here select your product

- on Category select Submit Sample

WebMaximus

Thanks, that explains it.

I thought there was a direct link somewhere on the site.

mimi22

find it myself by navigating the Bitdefender site. Xender Discord Omegle