JS:Trojan.Cryxos.1726 Is being detected and deleted on PC but keeps coming back. I have started in Safe mode and ran scans and cleaned but Bitdefender will detect and delete again. Do you know where this is running from to remove completely?
Hi, It could be related to what websites you are visiting in your browsers, or browser extensions. Please send us a bdsys log at bitsy@bitdefender.com so that we can look into the matter. [how to create a BDSYS log]
https://www.bitdefender.com/consumer/support/answer/1922/ Thank you.
The file is 58 MB and will not email or attach on forum, how to proceed?
Thank you
11 hours ago, jspeer said: The file is 58 MB and will not email or attach on forum, how to proceed? Thank you
Hi, Please send an email at that address so that a case is created in our platform, mentioning this thread, and we'll be able to provide you with an alternate upload location afterwards. You can post here once you've sent the email.
Thanks!
