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Report Port Scan?
I keep getting pop-ups that BD blocked a port scan from IP 185.222.211.98- Does it do any good to report this attack, and if so to who?
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Ransomware Protection
Explain how this technology works, even if it can not protect the program files of the anti-virus ?! In the viral laboratory, the sample was sent a day ago, very quickly work) Ransom:Win64/Gojdu.A https://www.virustotal.com/ru/file/36bba27b1fffbecb4f37400ec3368995e39dfabbce61422531a55a36c7696c33/analysis/1518185067/
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Ransomware Got Through
How does RansomWare get onto and corrupt/encrypt a system that has Bitdefender antivirus fully installed and active? No unknown email attachments were opened. No apparently malicious websites were visited (although my understanding is that bad websites would be spotted and I'd be warned). It looks like it was actively…
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Exceptions are broken - Bitdefender destroying stuff
Recent update did something about exceptions. Problem is, I'm currently unable to use exceptions for my sandbox folders. It's been working for like 2 years. Problem is, Bitdefender currently detecting insane amounts of threats in my sandbox folder and random folders and it's me off. Threats are defined as "Atc4.Detection"…
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BD QuarantinesTrusted Program Installation?
For 3 days I have been trying to re-install a Trusted old CD (Tried Auto/Ask/Don't Ask) program that I use for Legal Document writing- It has some PUP's that I block in Custom installation/settings later.... I am in Auto-Pilot, and as soon as I reboot BD auto-Quarantines it as Suspicious behavior (dozens of folders/files)-…
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Where to look up the viruses scans find?
Hey there! I'm having fun scanning some backup archives for viruses, and want to look up what I found: Generic.Peed.Eml.8B71FDFB I can't figure out how to get more information on what this is. Thanks!
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Unable to manually delete identified trojan files
I am continually getting advised that Bitdefender has identified an issue and i am presented with the options to Delete Manually or Exclude. If I try to Delete Manually and move the item to Trash I get the message "The item can't be moved to the Trash because it can't be deleted." The file names always have…
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Miner
Hello. If you open the site in a standard browser, the antivirus blocks the miner on the page, if you open the resource in the protected Bitdefender browser, the miner is not blocked, and produces bitcoin. Why is this happening?
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Can not access encrypted external hard drive Sony HD-E1
Hi there, I have a Sony External Hard Drive HD-E1. The data is encrypted using the Sony's Password Protection Manager software. I haven't been able to read the information in the disk since Bitdefender identifies the software as a Malware (Atc4.Detection). I downloaded the software…
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Spectre & Meltdown
I hope the Bitdefender has all the hashes of this vulnerability. [UPDATE: 2018-01-23] #Spectre & #Meltdown: So far, the AV-TEST Institute discovered 119 samples which appear to be related to recently reported CPU vulnerabilities. #CVE-2017-5715 #CVE-2017-5753 #CVE-2017-5754…
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Grand Theft Auto 5 Mod being blocked
Bitdefender is blocking a modding tool called Rage Plugin Hook which is completely clean anyone know what this might be?
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Bitdefender going off.
Hello, First-time poster to the Bitdefender forums. I am having this issue consistently, I did everything I can to remove it including using malware bytes. I called up your team and this was what i was advised. Time- 90-120 min Need to install Anti hacking tool security Need to install ip protection Need to install network…
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Gen:Variant.jail.14304
I used a BD rescue CD to scan my desktop computer... and it found 3 instances of Gen:Variant.jaik.14304 The application was not able to remove or otherwise resolve the malware. Can you please tell me what this is, and how to remove it from my computer? Thanks, Cap
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Bitdfender blocks some applications
Hi everyone, I use Bitdefender 2018 and I found a problem when I try to run some applications as administrator, Bitdefender shows this warning message: Bitdefender AMSI Provider has blocked this app to protect the device. I've already tried to disable Bitdefender Shield and I added the apps to the exclusions and to…
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Password Protected Items
Hey everyone, I am currently doing a full system scan and its about 50% done. I am worried that it says "Password Protected: 47734". Is this amount normal and how do I let BitDefender scan these files? Thanks in advance!
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Enraged
Today, I felt the waters closing over the head of my Bitdefender which has now become so self-important that user control appears to have been abandoned in favour of internet policing. Now it is well nigh impossible to even get some game trainers to work because even when you think you have turned off BD it continues to…
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Firefox - ComObject Fake Virus
I wrote this Thread a complete hour, but this stupid CloudFlare sayd "Sry we blocked you" so I uploaded the text somewhere else: https://pastebin.com/KZzWjE1j
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Any way to get Haskell Platform/Cabal to function?
Full install of latest, it's mayhem: https://www.haskell.org/platform/ From command prompt, Run 'cabal update' (install puts it on the path) - then run it again (access denied - EXE now in quarantine). "Potentially malicious applications blocked (Advanced Threat defense) - (Haskell Platform\Cabal.exe), powershell.exe v1…
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XP ### Wallet flagged false positive
Hello, I have an issue with XP ### PC wallet, my bitdefender flags it as a GEN:Trojan.Heur.PM.2. I read that it is a false positive warning. I know that I can add an exception but could someone from Bitdefender please check that it's legit and safe? It's the Windows Wallet down on the page https://www.xpcoin.io/downloads/…
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How can I make anti-malware software with C++?
Hello! How can I make anti-malware software with C++? No one replies for me… Even if asked to McAfee,360 Security,Malwarebytes,Bullguard,Trustlook,Zillya! and etc… Please don’t tell me to question or send another email to other companies. I’m tired of doing that…
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Malware in Google Drive?
Hi, I'm a BitDefender customer. Today I can't open Google Drive in my computer because BitDefender TrafficLight is reporting that there's malware in Google Drive's website. I'm using Google Chrome on MacOS Sierra. I cleared the Chrome's cache and restart it, but I'm still getting the same warning from BitDefender…
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Remove A Website From Bitdefender Blacklist
Hello. We just deleted the website www.formers.com.br to start a new site from scratch. Please, rescan, and remove the website from your blacklist. Thank you.
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Ransom ware attacked pc
Hi, I have been using Bitdefender for years and I've never had any real issues. Last day suspended its running for some time to install a crack. and it actually cost me a lot. My pc is infected by a ransomware. I am a freelancer and this is actually my work/personal pc. Most my ongoing projects are in there. So it is…
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Gears of War 4 (game) Blocked
The file size is 170 MB so i coudn't upload it to false alarm. So I made this thread.
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AdWind
Hello. Every week I send you an analysis of the system damaged by this virus, why don't you do that if the antivirus was protecting the registry, startup, network activity, suspicious processes, UAC?! I attach a screenshot of scan Hitman Pro. Do something to protect against this virus!…
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Anyone Else ?
It seems nobody has joined the forum in the past time?
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Exploit.CVE-2017-11882
https://www.hybrid-analysis.com/sample/0582cbcbe2cbeeb08977cae9bb9ca2b0eb479be9d1a8e2635fba14617a8aaf3f?environmentId=100 https://www.virustotal.com/ru/file/0582cbcbe2cbeeb08977cae9bb9ca2b0eb479be9d1a8e2635fba14617a8aaf3f/analysis/
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Really? vssadmin.exe blocked by Bitdefender?
But the OS application is still there (Quarantine empty) and when is scanned with Bitdefender no malware/virus detected.
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BitDefender collateral damage?
(for any tech support reading this, there's already a ticket open - number 2017110902440003 - I was just told that because it was free, the forums was my best bet for an answer) I was downloading some software (that, while I knew would be flagged down by the antivirus and would need to be excluded, I knew were safe files…
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Trojan.Downloader.DDE.Gen False positives?
Is anyone else seeing large numbers of Trojan.Downloader.DDE.Gen since last week? I have hundreds of detections on legitimate and seemingly clean Word documents. A lot of them are old documents unchanged for months or years. There seems to be higher proportion detected on Macs than PCs and many but not all are being…