Gen:Variant.jail.14304

Cap

I used a BD rescue CD to scan my desktop computer... and it found 3 instances of Gen:Variant.jaik.14304

The application was not able to remove or otherwise resolve the malware.  Can you please tell me what this is, and how to remove it from my computer?

Thanks, Cap

Roxana G

Hello,

Please send us a BDSYS log at bitsy@bitdefender.com. Generate the log as in the article below:

https://www.bitdefender.com/consumer/support/answer/1922/