Trojan.heur.gz.iuwabglhzlj
My PC has been infected with Trojan.Heur.GZ.iuWabGLHZlj
and Bit Defender is unable to remove it.
I have experienced Mozilla Firefox browser suddenly disappear while surfing and many times, the Bit Defender icon is missing from the system tray with the message that it's been disabled.
Pls assist. urgent
BitDefender Log File
Product : BitDefender Internet Security 2009
Version : BitDefender UIScanner v.12
Scanning task : Deep System Scan
Log date : 09:55:41 24/01/2010
Log path : C:\Documents and Settings\All Users\Application Data\Bitdefender\Desktop\Profiles\Logs\deep_scan\1264298141_1_02.xml
Scan Paths:
Path 0000: C:\Program Files\Mozilla Firefox\firefox.exe
Path 0001: C:\Program Files\BitDefender\BitDefender 2009\uiscan.exe
Path 0002: C:\Program Files\Common Files\ParetoLogic\PLAVEngine\ScanningProcess.exe
Path 0003: C:\Program Files\Common Files\ParetoLogic\PLAVEngine\ScanningProcess.exe
Path 0004: C:\Program Files\Skype\Plugin Manager\skypePM.exe
Path 0005: C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
Path 0006: C:\Program Files\Windows Desktop Search\WindowsSearch.exe
Path 0007: C:\Program Files\Panasonic\Panasonic-DMS\Port Controller\Mfpscdl.exe
Path 0008: C:\Program Files\HP\Digital Imaging\bin\hpotdd01.exe
Path 0009: C:\Program Files\BitDefender\BitDefender 2009\seccenter.exe
Path 0010: C:\Program Files\iPod\bin\iPodService.exe
Path 0011: C:\PROGRA~1\MI3AA1~1\rapimgr.exe
Path 0012: C:\Program Files\Windows Media Player\WMPNSCFG.exe
Path 0013: C:\Program Files\Microsoft ActiveSync\wcescomm.exe
Path 0014: C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
Path 0015: C:\Documents and Settings\All Users\Application Data\Macrovision\FLEXnet Connect\6\ISUSPM.exe
Path 0016: C:\Program Files\iTunes\iTunesHelper.exe
Path 0017: C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
Path 0018: C:\Program Files\Java\jre6\bin\jusched.exe
Path 0019: C:\WINDOWS\system32\ctfmon.exe
Path 0020: C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
Path 0021: C:\Program Files\HP\QuickPlay\QPService.exe
Path 0022: C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
Path 0023: C:\WINDOWS\system32\wbem\wmiprvse.exe
Path 0024: C:\WINDOWS\system32\igfxpers.exe
Path 0025: C:\WINDOWS\system32\hkcmd.exe
Path 0026: C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
Path 0027: C:\WINDOWS\Explorer.EXE
Path 0028: C:\Program Files\RegCure\RegCure.exe
Path 0029: C:\WINDOWS\System32\svchost.exe
Path 0030: C:\WINDOWS\System32\alg.exe
Path 0031: C:\Program Files\Windows Media Player\WMPNetwk.exe
Path 0032: C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\VMCService.exe
Path 0033: C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
Path 0034: C:\Program Files\Common Files\ParetoLogic\PLAS\plasservice.exe
Path 0035: C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
Path 0036: C:\Program Files\Common Files\LightScribe\LSSrvc.exe
Path 0037: C:\Program Files\Java\jre6\bin\jqs.exe
Path 0038: C:\WINDOWS\System32\svchost.exe
Path 0039: C:\Program Files\Bonjour\mDNSResponder.exe
Path 0040: C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
Path 0041: C:\WINDOWS\system32\svchost.exe
Path 0042: C:\WINDOWS\system32\spoolsv.exe
Path 0043: C:\WINDOWS\system32\svchost.exe
Path 0044: C:\WINDOWS\system32\svchost.exe
Path 0045: C:\WINDOWS\System32\svchost.exe
Path 0046: C:\Program Files\BitDefender\BitDefender 2009\vsserv.exe
Path 0047: C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
Path 0048: C:\WINDOWS\system32\svchost.exe
Path 0049: C:\WINDOWS\system32\svchost.exe
Path 0050: C:\WINDOWS\system32\lsass.exe
Path 0051: C:\WINDOWS\system32\services.exe
Path 0052: C:\WINDOWS\system32\winlogon.exe
Path 0053: C:\WINDOWS\system32\csrss.exe
Path 0054: \SystemRoot\System32\smss.exe
Path 0055: C:\
Path 0056: \
Scan Options:
Scan for viruses : Yes
Scan for adware : Yes
Scan for spyware : Yes
Scan for applications : Yes
Scan for dialers : Yes
Scan for rootkits : Yes
Target Selection Options:
Scan registry keys : Yes
Scan cookies : Yes
Scan boot sectors : Yes
Scan memory processes : Yes
Scan archives : Yes
Scan runtime packers : Yes
Scan emails : No
Scan all files : Yes
Heuristic Scan : Yes
Scanned extensions :
Excluded extensions :
Target Processing:
Default action for infected objects : Disinfect
Default action for suspicious objects : None
Default action for hidden objects : None
Default action for encrypted infected objects : None
Default action for encrypted suspicious objects : None
Default action for password-protected objects : None
Scan engines summary
Number of virus signatures : 4896046
Archive plugins : 44
Email plugins : 6
Scan plugins : 13
System plugins : 5
Unpack plugins : 8
Overall scan summary
Scanned items : 386895
Infected items : 1
Suspicious items : 0
Resolved items : 0
Unresolved items : 1
Password-protected items : 0
Individual viruses found : 1
Scanned directories : 11106
Scanned boot sectors : 3
Scanned archives : 6851
Input-output errors : 1
Scan time : 10:48:09
Files per second : 9
Scanned processes summary
Scanned : 48
Infected : 0
Scanned registry keys summary
Scanned : 1222
Infected : 0
Scanned cookies summary
Scanned : 1222
Infected : 0
Remaining issues:
Object Name Threat Name Final Status
C:\Program Files\Online Services\iPrimus\setup.exe=](ZIP Sfx s)=]tool.exe Gen:Trojan.Heur.GZ.iuWabGLHZlj Infected (no action was possible, file was in an archive)
Gen:Trojan.Heur.GZ.iuWabGLHZlj
C:\Documents and Settings\All Users\Application Data\BitDefender\Desktop\Profiles\Logs\deep_scan\1264298141_1_02.xml
Comments
-
Hello ckfwong2,
To troubleshoot this issue we need a sample file of C:\Program Files\Online Services\iPrimus\setup.exe for analysis.
For this you need to upload it on a server such as www.sendspace.com and post the download link.
Looking forward to your reply.0 -
Hi, I opened the link C:\Program Files\Online Services\iPrimus\setup.exe and it went to I connect dial.
What am I supposed to do?
Register a new broadband account and pay for it?
I dont understand. Can you pls guide? How is this to trouble shoot my Trojan Heur problem?
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Hello ckfwong2,
To troubleshoot this issue we need a sample file of C:\Program Files\Online Services\iPrimus\setup.exe for analysis.
For this you need to upload it on a server such as www.sendspace.com and post the download link.
Looking forward to your reply.0 -
Hello,
We have reported the situation to our Labs.
Proper actions will be taken automatically for this case.
In the future, please report any false alarms or submit samples via:
http://www.bitdefender.com/submit
Happy Holidays!0