Bd Internet Security 2010 Finds Trojan - Does Not Remove It ?

Well didn't take long...my girlfriend's computer with a brand new Win 7 Pro installation has a Trojan...Bit Defender Internet Security 2010 stops it from accessing the Internet and Quarantines it...but it keeps reappearing as a new name. The location is always the same though as shown in the attached JPG. The Folders (source) always stay the same...but Bit Defender just Quarantines it...can't seem to find the source and remove it tho ?

The C:\Windows\ServiceProfiles\NetworkService\AppData\Temp\ is always the same...the wbwb.tmp changes...the svchost.exe is always the same.

Any help on how to isolate this Trojan and remove it will be greatly appreciated.

Thanks...Tim

Find more posts tagged with

Comments

Cristi Raducu

Hello TiminAz,

Please run a BitDefender deep scan and post here the results.

Looking forward to your reply.

trinaz

Hello TiminAz,

Please run a BitDefender deep scan and post here the results.

Looking forward to your reply.

Running deep scan now...sorry for the novice type question...but what am I sending/posting and where do I find/copy it ?

Also....sent Quarantine files to BitDefender listing the virus involved.

Tim

alexcrist

Hello Tim,

To view the scan log, go to BitDefender Security Center (Expert Mode) -> Antivirus -> Virus scan, right click on Deep System scan and select View logs. Select the latest scan report and click Show.

The log will open, copy all it's content and post it in a reply to this topic.

Cris.