My BitDefender 2010 is totally up to date and both deep scan and system scan have picked up this virus. Problem is the only possible option is quarantine as file cannot be deleted. Acer tech support recommend I reload factory settings with restore disk but this doesn't seem to be the most effective solution.
my log is posted below,
Please help
P.S. I posted this in reply to another post earlier by user ert6. my bad!!!!
BitDefender Log File
Product: BitDefender Internet Security 2010
Version: BitDefender Antivirus Scanner
Scanning task: Contextual Scan
Log date: 23/02/2010 12:44:01 AM
Log path: C:\Users\**********\AppData\Roaming\BitDefender\Desktop\Profiles\Logs\contextual\1266903841_1_02.xml
Scan paths:
Path 0000: C:\Windows\winsxs
Scan Level:
Scan for viruses: Yes
Scan for adware: Yes
Scan for spyware: Yes
Scan for applications: Yes
Scan for dialers: Yes
Scan for rootkits: No
Scan for keyloggers: Yes
Virus Scanning Options:
Scan registry keys: No
Scan cookies: No
Scan boot sectors: No
Scan memory processes: No
Scan archives: Yes
Scan runtime packers: Yes
Scan e-mails: Yes
Scan all files: Yes
Heuristic Scan: Yes
Scanned extensions: not configured
Excluded extensions: not configured
Target Processing:
Default first action for infected objects: Disinfect
Default second action for infected objects: None
Default first action for suspect objects : None
Default second action for suspicious objects: None
Default action for hidden objects: None
Default first action for encrypted infected objects: Disinfect
Default second action for encrypted infected objects: None
Default first action for encrypted suspicious objects: None
Default second action for encrypted suspicious objects: None
Default action for password-protected objects: Prompt for password
Scan Engines Summary
Virus signatures: 5303295
Archive plugins: 44
E-mail plugins: 6
Scan plugins: 13
System plugins: 5
Unpack plugins: 8
Basic
Scanned items: 10413
Infected items: 1
Suspect items: 0 (no suspected items have been detected)
Hidden items: 0 (the scan options do not include scanning for rootkits)
Resolved items: 0 (infected or suspect items have been found and were ignored or could not be fixed)
Unresolved items: 1
Advanced
Scan time: 00:00:27
Files per second: 385
Skipped items: 46165
Password-protected items: 0
Over-compressed items: 0
Individual viruses found: 1
Scanned folders: 10221
Scanned boot sectors: 0
Scanned archives: 0
Input-output errors: 0
Scanned processes: 0
Infected processes: 0
Scanned registry keys: 0
Infected registry keys: 0
Scanned cookies: 0
Infected cookies: 0
Ignored objects:
Object Path Threat Name Final Status
C:\Windows\winsxs\x86_microsoft-windows-s..ccessagent-binaries_31bf3856ad364e35_6.1.7600.16385_none_de06b4fbd5b45f78\autorun.inf Trojan.AutorunINF.Gen Infected (ignored, user did not have the proper access rights)
