Audio Ads Playing In Background

Neweb

Over the past couple of days I have noticed audio Ads playing in the background every now and then on my computer.

Yesterday I did a full scan on my system and it resolved 5 items and ignored 2

The two where hidden items called iexplore.exe and it took no action.

Here is the log following the scan.

Product: BitDefender Total Security 2010

Version: BitDefender Antivirus Scanner

Scanning task: Deep System Scan

Log date: 04/08/2010 18:01:01

Log path: C:\Documents and Settings\All Users\Application Data\BitDefender\Desktop\Profiles\Logs\deep_scan\1280941261_1_02.xml

Scan paths:

Path 0000: C:\

Path 0001: \

Path 0002: F:\

Path 0003: S:\

Path 0004: K:\

Scan Level:

Scan for viruses: Yes

Scan for adware: Yes

Scan for spyware: Yes

Scan for applications: Yes

Scan for dialers: Yes

Scan for rootkits: Yes

Scan for keyloggers: Yes

Virus Scanning Options:

Scan registry keys: Yes

Scan cookies: Yes

Scan boot sectors: Yes

Scan memory processes: Yes

Scan archives: Yes

Scan runtime packers: Yes

Scan e-mails: Yes

Scan all files: Yes

Heuristic Scan: Yes

Scanned extensions: not configured

Excluded extensions: not configured

Target Processing:

Default first action for infected objects: Disinfect

Default second action for infected objects: None

Default first action for suspect objects : None

Default second action for suspicious objects: None

Default action for hidden objects: None

Default first action for encrypted infected objects: Disinfect

Default second action for encrypted infected objects: None

Default first action for encrypted suspicious objects: None

Default second action for encrypted suspicious objects: None

Default action for password-protected objects: Log only

Scan Engines Summary

Virus signatures: 6199967

Archive plugins: 44

E-mail plugins: 6

Scan plugins: 14

System plugins: 5

Unpack plugins: 10

Basic

Scanned items: 1165708

Infected items: 5

Suspect items: 0 (no suspected items have been detected)

Hidden items: 2

Resolved items: 5

Unresolved items: 2

Advanced

Scan time: 03:45:52

Files per second: 86

Skipped items: 232160

Password-protected items: 0

Over-compressed items: 0

Individual viruses found: 4

Scanned folders: 40985

Scanned boot sectors: 5

Scanned archives: 21444

Input-output errors: 1

Scanned processes: 110

Infected processes: 0

Scanned registry keys: 1462

Infected registry keys: 0

Scanned cookies: 423

Infected cookies: 4

Remaining issues:Object Path Threat Name Final Status

C:\Program Files\Internet Explorer\IEXPLORE.EXE Rootkit-Hidden items: Hidden (object was not found)

C:\Program Files\Internet Explorer\IEXPLORE.EXE Rootkit-Hidden items: Hidden (object was not found)

Resolved issues:Object Path Threat Name Final Status

<System>=>C:\Documents and Settings\LocalService\Cookies\system@apmebf[2].txt Cookie.Apmebf Deleted

<System>=>C:\Documents and Settings\LocalService\Cookies\system@bs.serving-sys[1].txt Cookie.BS.Serving-Sys Deleted

<System>=>C:\Documents and Settings\LocalService\Cookies\system@doubleclick[1].txt Cookie.DoubleClick Deleted

<System>=>C:\Documents and Settings\LocalService\Cookies\system@doubleclick[2].txt Cookie.DoubleClick Deleted

\Shop Outlook\shopFiles.pst=>[subject: Scan from a Xerox WorkCentre Pro N 0785688][From: Bridgett Acosta]=>Xerox WorkCentreReader.zip=>Xerox WorkCentreReader.exe Trojan.Downloader.Small.ABKN Deleted

How can I stop these ads from playing in the background.

I have tried everything to get rid of them with no success.

alexcrist

Hello Neweb,

Please follow the instructions presented here: http://kb.bitdefender.com/KB490

Upload the 2 logs on a file sharing server of your choice (such as sendspace.com) and send me a PM with the download link. Please paste in your PM the link to this post.

Cris.