I have bitdefender gamesafe and I'm having trouble removing this virus. Any help would be appreciated
Thanks in advance!
BitDefender Log File !!!!!
Product : BitDefender GameSafe
Version : BitDefender UIScanner v.11
Log date : 00:02:04 17/08/2010
Log path : C:\Users\Jay Lee\AppData\Roaming\BitDefender\Desktop\Profiles\Logs\my_documents\1282021324_1_02.xml
Scan Paths:Path0000: C:\Users\Jay Lee\Documents
Path0001: C:\Users\Jay Lee\Desktop
Path0002: C:\Users\Jay Lee\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
Scan Options:Scan for viruses : Yes
Scan for adware : Yes
Scan for spyware : Yes
Scan for applications : Yes
Scan for dialers : Yes
Scan for rootkits : No
Target selection options:Scan registry keys : Yes
Scan cookies : Yes
Scan boot sectors : No
Scan memory processes : Yes
Scan archives : Yes
Scan runtime packers : Yes
Scan emails : Yes
Scan all files : Yes
Heuristic Scan : Yes
Scanned extensions :
Excluded extensions :
Target ProcessingDefault action for infected objects : Disinfect
Default action for suspicious objects : None
Default action for hidden objects : None
Scan engines summaryNumber of virus signatures : 6151502
Archive plugins : 44
Email plugins : 6
Scan plugins : 14
Archive plugins : 44
System plugins : 5
Unpack plugins : 10
Overall scan summaryScanned items : 11159
Infected items : 1
Suspicious items : 0
Resolved items : 0
Individual viruses found : 1
Scanned directories : 75
Scanned boot sectors : 0
Scanned archives : 210
Input-output errors : 0
Scan time : 00:00:19:34
Files per second : 6
Scanned processes summaryScanned : 43
Infected : 0
Scanned registry keys summaryScanned : 1074
Infected : 0
Scanned cookies summaryScanned : 2685
Infected : 0
Remaining issues:Object Name Threat Name Final Status
C:\Users\Jay Lee\Desktop\134297_NeoRageX\134297_NeoRageX.alz=]NeoRageX.exe Trojan.Packed.7413 Move to Quarantine Failed