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Unable To Update And Register My Bitdefender 2011 Pro Product

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lmac
lmac
in Old topics

Hello.


As title says I can't update my product and I can't Register it... I think it's an issue with proxy, I can't find a way to set my proxy address in BitDefender GUI.


Furthermore, the Registration windows tells me that no internet connection has been found.


Thanks for your help.

post-35945-1282037166_thumb.png

Comments

  • alexcrist
    alexcrist ✭
    Options

    Hello lmac,


    The proxy settings have been moved to the General -> Settings page in BitDefender Security Center. Set the proxy information there, then try again and post here the result.


    Cris.

  • lmac
    lmac
    Options

    I can't find it. Do you mean this following panel ? (Sorry I've got a French version)

    post-35945-1282038733_thumb.png

  • lmac
    lmac
    Options

    By the way, my OS is Windows 7 64 Bits and BitDefender is a 64bits version.

  • Unknown
    Unknown
    Options

    Hi,


    You can find the Proxy settings button as shown in the attached screenshot.


    post-20064-1282145100_thumb.jpg

  • alexcrist
    alexcrist ✭
    Options

    Hello,


    I've made a small tool that can be used as a workaround until an patch is released through update. Please read here for more details: http://forum.bitdefender.com/index.php?s=&...ost&p=89390


    Cris.

This discussion has been closed.

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