Hi,
I recently acquired a trojan (I believe) on my laptop. It started as Antimalware Doctor which I was able to remove with Malwarebyte's Anitmalware. Then the issue became that I received a warning message that Windows has encountered a critical error and will close in one minute (or similar wording). This error only appears when my WiFi is turned on. If the message shows then my computer will just keep cycling on and off....
I did some googling and found some info but it still won't go away. I tried Microsoft® Windows® Malicious Software Removal Tool (KB890830) after using the Malwarebytes and it found nothing (after a 6 hour scan!)
Then I decided to run my BitDefender again... this time it came up with the following:
Solved Issues: 2
File Path: C:\Windows|System32\wininit.exe Threat Name: Win32.Loader.O Result: ignored (limited access rights)
File Path: C:\Windows\explorer.exe Threat Name: Win32.Loader.O Result: ignored (limited access rights)
Then under that was: Win32.Loader.O 4 issues left (disinfection failed)
Here are the areas listed when I click on that:
Infected: <System>=>HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\FOLDER\SHELL\OPEN\COMMAND\=>C:\WINDOWS\EXPLORER.EXE
Infected: <System>=>HKEY_LOCAL-MACHINE\SYSTEM\CONTROLSET100\SERVICES\EVENTLOG\APPLICATION\WININIT\EventMessageFile=>C:\WINDOWS\SYSTEM32\WININIT.EXE
Infected: <System>=>C:\Windows\system32\wininit.exe [408] (disk)
Infected: <System>=>C:\Windows\Explorer.EXE [1880] (disk)
Infected: C:\Windows\system32\wininit.exe
Infected: C:\Windows/explorer.exe
I have not done ANYTHING since this scan finished.... I've just left the results on the screen to try and find a solution...
Thank you for any help that can be provided and please let me know if there is anymore information that is needed!