So every single time I try to install this product all it says on my computer is that "There was problem downloading one of the installation files. Please check your connection and try again later."
Also I have written emails to the company and called three times. No reply through email and when the phone finally answers--after a half an hour waiting--it just sounds like a cell phone in someones pocket with muffled voices in the background.
Anyone else have better luck? 
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