Hi gents
yesterday my laptop went into meltdown, its been running slow for the last few days then all of a sudden i had the malware virus pop up stating i had a virus and telling me to buy the security software to remove, which of course i did not do, ive had these in the past and generally had no trouble removing them by finding various symantec tools or something similair online to remove.
i downloaded malwarebytes and rkil i believe it is called and thought i had removed the infection, i then did a deep scan with bitdefender and it found 2 trojans which i believe it said it removed. the scan was vary slow it took all night whislt i was sleeping, my laptop at the moment is running at a snails pace!
however i am now getting pop ups from bitdefender saying various alerts, for 2 different trojans which it can not remove
they are
gen:trojan.Heur.LP.Gq@@aeWF!agi
gen:trojan.Heur.LP.Gq@@aaBVK@fi!
it says underneath file access to both was blocked
any tools around from bitdefender which will allow me to remove this?
any help would be great
Cheers
Matt