[resolved]product Registered Still Only 30 Days Left?

Ubuntu
edited September 2010 in Old topics

Hello i have previously used Internet Security 2010 . when i saw that the 2011 version has been released i downloaded it deinstalled the old version with the deinstaller.exe and installed internet security 2011. Everything works well and installed properly. i have entered my product key and the software said that the product is now fully activated, but when i open the software and check the registration it only says that i have 30 days left before my key will expire. This is a new 1 year license key which activated and worked fine with the 2010 version.


Is this only a bug that it shows 30 days?

Comments

  • George R.
    edited September 2010

    Hello Ubuntu,


    Tell me if you have an active internet connection on that machine. Also check if the updates are working.


    Please send via PM your license key / email address.


    Thanks.

  • Hello Ubuntu,


    Tell me if you have an active internet connection on that machine. Also check if the updates are working.


    Please send via PM your license key / email address.


    Thanks.


    my internet connection is fine the program itself works fine as well. pm is on the way!

  • Hello Ubuntu,


    Same issue. While upgrades from BitDefender GameSafe 2008 to Internet Security 2010 were possible with the same license key, this is not also true for Internet Security 2011. You will be contacted shortly via email with a solution.


    We will try to avoid this situation in the future.