[solved]installed Total Security Trial, But Only Get 8 Days Trial

demusss
edited September 2010 in Old topics

I installed the trial version of Total Security 2011 and it said subscription will end in 30 days.


I kept getting messages about bit defender being updated and needed a reboot so I rebooted windows.


Now Bit Defender says I have 8 days remaning !! But I've only just installed it !!


Why have I lost 22 days?


I'm running Windows 7 64bit


Thanks


Anthony

Comments

  • George R.
    edited September 2010

    Hello demusss,


    Please check your Windows time and date settings and then Update the software. Also tell me if you had BitDefender installed previously


    Thanks

  • Windows time is currently correct and was correct at time of installation.


    This is the first installation of any bitdefender products on this pc.


    Some more infomation.


    When I did a reboot and BitDefender said I had 8 days remaining is was just after midnight on the 13th.


    I had done the initial install around 7pm that evening.


    Booted up PC this evening and checked the subscription status - it said 7 days remaining. Date/Time was about "13/09/2010 23:30"


    As you suggested I did a bitdefender update. It downloaded about 4500KB and said it needed to reboot.


    PC rebooted.


    Checked subscription status - it now says 8 days remaining.


    The PC time was correct at point of installation. If I check the date modified of the "BitDefender" folder in "Program Files" it says "12/09/2010 19:22"

  • Hello demusss,


    I will send you a PM shortly.