Bitdefender Internet Security 2011 Won't Install

Hello,


when i'm trying to install BitDefender Internet Security 2011 it just reboots my pc after the 'please wait while the BitDefender installer is configured' screen . i already tried the download version but it is just the same.


I use windows xp home edition ,service pack 3 ,32bit. I really want this problem solved!

Comments

  • Hello,


    1. Download this file:


    http://www.bitdefender.com/files/Knowledge...ile/sysdump.exe


    2. Locate and open 'sysdump.exe'


    3. A command prompt window will appear on your screen. Please note that the information gathering process can take several minutes therefore please wait until the window disappear by itself.


    4. The result will be the file called 'SYSDUMP.TAR'


    5. When you have the sysdump.tar please upload it HERE


    6. Include a DETAILED description of the issue you encounter: reproduce the steps you take until the issue occur and, if possible, enclose a screenshot of any error message you receive.


    7. Send me a PM with the download link


    Looking forward to your answer!

  • solved it myself . But thanks for the anwser!

  • Hi,


    Glad to see you managed to resolve the issue yourself. Feel free to create a new topic for any further queries you may have.


    A great weekend!


    Topic closed.

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