I am running BD on a Windows Vista. A window pops up that says microsoft security essentials alert and in the box unknown Win32/trojan.
This window pops up when I try to access the internet with Mazilla Firefox or Internet Explorer. It also pops up when I use Start/Cmd.
I also noticed that Update has never ran on this system and all the Update windows are greyed out and I can not activate Update and when I try to run Update from the tray icon - Update now, nothing happens. I ran it all night and it never downloaded anything. I tried to fix that problem when I found that I could not run Start/CMD.
I Googled this problem and have seen other sites with instructions on how to remove it. It appears that the virus will infect the system if I run their removal tool, which I did not do. But it is blocking the internet and cmd functions. I would rather delete it with BD but I can't seem to find any information on this virus or how to remove it using BD. How do I remove the trojan or virus.? I have a Win 7 system that is running and is the one I am using to report this problem. Can I download tools onto it that can be run on the other system that would remove the virus. What steps do I need to take to remove this and get Update working?
Thanks,
Barry