Bitdfender Services Stop Responding After A Few Minutes

mravto

Hi, Dany

i'm using win7-32 and Bitdefender 2011, just installed it 3 days ago.

After a few minutes of browsing with IE, Bitdfender Icon goes to grey without any Error message.

Restarting the computer does not help.

I allready prepared the ZIP file for you made with Supporttool and the PrintScreen.

Both files should be attached.

Thank you for some solution.

Mravto

p.s. zip file is to big to upload

nikki605

mravto - upload the zip file to this website: http://www.sendspace.com/

After it uploads, it will display a download link. Send DanyDan a Private Message with that download link so he can download your file. Include a reference to this topic so he knows who the file belongs to and why you sent it.

Regards,

mravto

mravto - upload the zip file to this website: http://www.sendspace.com/

After it uploads, it will display a download link. Send DanyDan a Private Message with that download link so he can download your file. Include a reference to this topic so he knows who the file belongs to and why you sent it.

Regards,

Thank you Gary for the advice.

Regards

Unknown

Hi Mravto,

Please send me via PM the download link for the Support Tool log.

Update: PM received. when the analysis will be complete I'll send you an email and post it in here.

Thanks!

Unknown

Please follow the steps below and send us the result:

a) Please go to this page

http://technet.microsoft.com/en-us/sysinte...s/bb963902.aspx

and download the autoruns file.

Extract the contents of the downloaded file and run the 'autoruns.exe' file;

c) Wait for the list to be filled with all the processes and then make sure that you have the Everything tab selected in the upper part;

d) Click on the Disk icon right under File and chose any location folder on your computer;

e) Save the file with a specific name (your name, computer name, a random name, which one you want) and then just upload it as you did with the SupportTool file.

Looking forward to your answer!