Shortly To Flush Bd. Can No Longer Tolerate No

Brigham

answer and no help forthcoming from BD. To illustrate how bad their help is I had an open ticket dealing with vsserv.exe eating resources. They sent a reply asking something about configuration of my two printers. Amazing, just amazing.

And now the problem with pages being blocked, no help. Real time protection disabled, why I know not. No help. Keep downloading the same updates, No sane reason for that.

The grief is just not worth it. I think one gentleman down the board was correct, we are Beta Testers. And I resent that.

Course, there is one other possibility; they just do not care.

Wish you guys luck.

unknown

Hello,

First of all creating multiple topics will not provide you help faster, it will just confuse me.

Now to answer your questions:

- the blocked websites issue should be resolved now, a fix was released last night;

- regarding the Real Time Protection module being disabled please provide the following info if you still wish to investigate:

a) a support tool log as explained in THIS article; send me a PM with the generated log file.

have you used a previous version of BitDefender and/or another security solution installed on your PC ?

I have closed the other 2 topics you had open and we will work on this one.

Looking forward to your answer!