License Key Invalid?

I have a similar problem with a just purchased license for BitDefender Total Security 2011 ((3 PCs , 1 year)). When I am asked for the License No. at the beginning of the installation it is accepted and I get a congratulations message. In the final part of the installation, I recieve and Invalid License Key message and when I attempt to re-enter, I receive a message that my license is for BitDefender Total Security Online Backup. Would you like to install this product instead?


Could you please help me with this issue? :mellow:

Comments

  • Hello kalaivani,


    In order to solve this issue, I will need your purchased license key. I will contact you via your email address associated with the forum account.


    Thank you.

  • Hello kalaivani,


    In order to solve this issue, I will need your purchased license key. I will contact you via your email address associated with the forum account.


    Thank you.


    Hello, can you please help me with this issue as well? I've called support 4 times and no valid solutions have been offered.


    Thank you.

  • Unknown
    edited January 2011

    Hello Kage7,


    Please send me the following information via PM (Private Message) ONLY:


    - license key used;


    - your operating system (what Windows are you using);


    - PC architecture (32-bits / 64-bits)


    - the exact error message you receive when trying to register BitDefender


    Kind regards,

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