Trojan In Quarantine

jeffbdot

Does anyone know how to address this virus? I have bitdefender total security 2010 and it caught this in a scan, but said it couldn't disinfect it - i moved it to quarantine and don't know where to go from here as i've never had to deal with anything like this before. Any suggestions? Thanks.

Cristi Raducu

Hello jeffbdot,

While in Quarantine, files cannot be executed or read (a special encryption process is used when BitDefender moves the files to the Quarantine), therefore they do not represent a threat to your system.

In order to completely remove the files open BitDefender, access the "Antivirus" section (depending on your BitDefender product version you might have to switch to Advanced View first) , select the "Quarantine" tab and delete all the items listed (in order to delete right click on the item(s) and select "Delete" from the drop down menu).