Problem With Parental Control Bd Total 11

Shayde

I have BitDefender Total Security 2011 and I do not have Parental Controls Enabled

But for some reason when I tried to visit this website

http://www.nationalexpress.com/

The webpage returned with an error saying

BitDefender

This webpage has been blocked by BitDefender Parental Control!

This web page has been blocked by the User Control Heuristic Web filter.

Changing the Parental Control Settings for the current user will enable you to access this page. If you are an administrator on this system, you can change the Parental Control settings from the BitDefender Parental Control module.

Any additional information required will be supplied

unknown

Hello,

Please follow the steps below and let me know if the issue still occur:

1. Open Bitdefender security center and switch to expert view from the Options button;

2. Go to Parental Control module and enable it;

3. Click on the Settings button for the Windows username you are currently logged on;

4. In the new window disable the Web Control;

5. Click on Close;

6. Disable Parental Control;

7. Restart the PC.

8. Test to see if the issue still occur.