Where Does Bd Send Spam?

joan w

I am a very new user of BitDefender. 2011 (M$ Outlook Win 7 64.)

These past days since installing bd I see Outlook is showing that 23 messages were coming in. Yet only 5 hit the in box.

The junk, spam & deleted folders are empty!!

I'm almost sure I am not getting messages that are legitimate. Can anyone help me?

Thanx

Unknown

Hello,

First of all allow me to welcome you on our Forums!

Please provide me with the following info:

- what BitDefender product are you using;

- what Microsoft Outlook are you using;

- Outlook or Outlook Express;

Also follow the steps below and let me know if the issue persist:

- open BitDefender Security Center by double click on the icon located on your PC Desktop and switch it to Expert View from the Options Button;

- go to Antivirus tab and click on the Custom Level button;

- uncheck the box next to "Scan incoming e-mail"

- click on OK;

Test to see if the issue still occur and please let me know the results.

Looking forward to your answer!

Kind regards,

joan w

Thanx Daniel. I am using BD Internet security 2011. & M$ Outlook 2007 (came with Office 2007) Win 7 Pro 64

I did what you suggested and found junk/spam in my inbox. BTW the only rules in outlook I have are to move some incoming mail into folders other than the inbox.

I will now reverse the instructions you gave me.

Hope your holidays were joyous.

Joan