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I've just recently bought and installed Bitdefender 2011 on my PC.
The machine has never had any issues and there are no new hardware or software changes that have been recently made other than the BitDefender 2011.
The machine is apparently doing a BSOD reboot randomly. The Event Logs show very little. Sometimes I can't even tell that there was an error other than I can see in the System and Application Logs that the machine is rebooting. Sometimes it appears to reboot every 2-3 hours others it reboots 3 times over the course of 45 minutes.
One of the few errors I've found in the System Log is:
Source: System Error
Category: [102]
EventID: 1003
Description:
Error code 100000d1, parameter1 63504364, parameter2 00000002, parameter3 00000000, parameter4 b91998d5.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 64 100000d
0020: 31 20 20 50 61 72 61 6d 1 Param
0028: 65 74 65 72 73 20 36 33 eters 63
0030: 35 30 34 33 36 34 2c 20 504364,
0038: 30 30 30 30 30 30 30 32 00000002
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 30 2c 20 62 39 31 39 00, b919
0050: 39 38 64 35 98d5
For the first time, I actually had it BSOD while I was logged in and submitting this report.
Right now I'm not very happy with the product. The MS error reporting is now saying that even the Dump files it creates are corrupted. I'm concerned that my data on this machine maybe at risk due to the BitDefender 2011 product.
Please help.
Comments
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I fouind a program called BlueScreenView which formats the MiniDump.dmp file to display what might be the issue. Attached is the output. It shows consistently the same 'drivers' for each dump. See the attached xls (converted to HTML) file.
BitDefender Firewall is at the top of the list on everyone of them.0 -
Hello,
Please go to C:\Windows\Minidump, put all files from there in an archive, upload the archive on a file sharing server of your choice (such as www.sendspace.com) and send me the download link by PM.
Looking forward to your answer!0