Bitdefender 2011 Problem With Dvdfab 8.0.6.1

dadagin

I have to put BitDefender into Game Mode in order to run DVD Fab 8.0.6.1. I did not have to do this with DVD Fab 8.0.5.x. Is there some setting I need to use to be able to run DVD Fab without putting BD in Game Mode? The details are:

DVDFab tries to start but does not.

Running XP SP3 with all current security patches.

oskippy@gmail.com

I have to put BitDefender into Game Mode in order to run DVD Fab 8.0.6.1. I did not have to do this with DVD Fab 8.0.5.x. Is there some setting I need to use to be able to run DVD Fab without putting BD in Game Mode? The details are:

DVDFab tries to start but does not.

Running XP SP3 with all current security patches.

Hello,

Same problem here with windows seven ultimate, if i'm in game mode everything work fine!! also so long that bitfdefender total security 2011 isn't running, i can run dvdfab with no problem!!!

If i'm out of the game mode i have when i try to start DVDFAB

Signature du problème :

Nom d’événement de problème: APPCRASH

Nom de l’application: DVDFab.exe

Version de l’application: 8.0.6.1

Horodatage de l’application: 4d0c3491

Nom du module par défaut: StackHash_0a9e

Version du module par défaut: 0.0.0.0

Horodateur du module par défaut: 00000000

Code de l’exception: c0000005

Décalage de l’exception: a2d50000

Version du système: 6.1.7600.2.0.0.256.1

Identificateur de paramètres régionaux: 1036

Information supplémentaire n° 1: 0a9e

Information supplémentaire n° 2: 0a9e372d3b4ad19135b953a78882e789

Information supplémentaire n° 3: 0a9e

Information supplémentaire n° 4: 0a9e372d3b4ad19135b953a78882e789

Unknown

Hello,

dadagin:

Skippy:

Make sure you have the Game Mode turned OFF then follow the steps below and see if the issue still occur:

- open BitDefender and switch it to Expert View from the Option button;

- go to the Antivirus tab;

- click on the "Advanced Settings" buton;

- disable the AVC then the IDS features;

- click on "OK"

- test to see if the application can be started normally or still crash.

If the issue still occur, in order to further investigate, follow the steps explained in THIS article then send me a PM with the generated log file along with a detailed description of the issue you encounter.

Looking forward to your answer!

oskippy@gmail.com

Hello,

dadagin:

Skippy:

Make sure you have the Game Mode turned OFF then follow the steps below and see if the issue still occur:

- open BitDefender and switch it to Expert View from the Option button;

- go to the Antivirus tab;

- click on the "Advanced Settings" buton;

- disable the AVC then the IDS features;

- click on "OK"

- test to see if the application can be started normally or still crash.

If the issue still occur, in order to further investigate, follow the steps explained in THIS article then send me a PM with the generated log file along with a detailed description of the issue you encounter.

Looking forward to your answer!

Hello,

If you disable the AVC alone everything work.

Now what's very good for bitdefender, is that this apps are working without turning off the AVC.

Thanks

Unknown

Skippy please provide me with the following info:

- a download link of the software that you can't use with BitDefender installed;

- what is/was the level of the slider under AVC ?

- a screenshot with the error you receive

- the requested log file generated using SupportTool.exe file as explained in my post above.

Looking forward to your answer!