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Thank you for your understanding.
This Is Getting Old Quick
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Ok, now we are getting customers returning computers bought from us that contain BD 2011 with the common grey out BD icon, system resources at 100%, pc freezing, every problem posted in this forum we are now experiencing.
Very embarrassing on our part.
Hard to tell customers to post issues here when we are the ones that sold them your product.
The new BD is total crap and should be taken off the shelf!
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Our company is at a loss as to what to do about our customers.
Comments
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Ok, now we are getting customers returning computers bought from us that contain BD 2011 with the common grey out BD icon, system resources at 100%, pc freezing, every problem posted in this forum we are now experiencing.
Very embarrassing on our part.
Hard to tell customers to post issues here when we are the ones that sold them your product.
The new BD is total crap and should be taken off the shelf!" /> " />
Our company is at a loss as to what to do about our customers.
Yup same problem here. At first, I was thinking that it was my computer, but then I remembered a problem I had a while back with a huge slowdown through BitDefender's scanning of web traffic. So I am back to assuming that it's not my computer causing BD to crash, but in fact BD crashing my computer. And with a few other posts on here and around the web, I can say without uncertainty that it's BitDefender. Needless to say, I am one extremely unhappy customer.
I am extremely tired of wasting time sitting in front of an unresponsive computer, and then finally after 10-20 minutes, hard booting the machine because BitDefender decides to crash and lock every resource up.
This is absolutely ridiculous! Please fix this issue or issue me a full refund.0 -
Hello eppidrummer,
Customers who are experiencing issues should contact BitDefender Technical Support at: http://www.bitdefender.com/site/Main/contactForm/
Of course we can also be contacted via phone, chat or even forum.
We can not provide assistance without further details or trough 3rd parties, as we need to determine the cause of these issues by gathering more information regarding BitDefender's presence and the operating system.
@TheHeartless, please create a new topic regarding your issue and DanyDan will gladly assist you in this regard - please check forum rules.
Thank you for your understanding and best of wishes for the following year!
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