Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Best Method To Upgrade From Bd Internet Security 2010 - To Total Security 2011

Options
boothy99
edited January 2011 in Old topics

Hi,


I have BD Internet Security 2010 installed on 2 PC's and would like to purchase and upgrade to BD Total Security 2011 before my subscription runs out in less than 2 months.


I would like to keep all my present settings, as they took some time to set up. Is this possible, or will I need to completely start from scratch by uninstalling and/or using an uninstall tool first - hence, lose all current settings?


My current PC's are:


Windows Vista Home Premium - 32 Bit


2 GB RAM


Intel Core 2 Duo - 2GHz


------------------


Windows 7 Home Premium - 64 Bit


4 GB RAM


Quad Core 3GHz

Comments

  • Hello boothy99,


    Thank you for the very detailed information.


    I would first like to say that the software settings can not be preserved while upgrading to a new product. Otherwise, I think it would be best for BitDefender Customer Service to contact you via email and make you an upgrade offer that can be applied right now.


    I am looking forward to hearing from you via email :)

This discussion has been closed.