Hi:
I installed BitDefender Internet Security 2011 (BDIS 2011) a couple of weeks ago once my subsciption to BDIS 2009 expired which had been working flawlessly. Unfortunately, I have had problems since Day 1 of installing BDIS 2011. The BD icon in the System Tray has been turning gray for no reason causing the computer to freeze or semi-freeze. I have to manually reboot each time. I sent the screen shot and file created by the support tool to the BD Support team. I was asked to remove Malware Bytes and reinstall BDIS 2011 which I did per instruction. The problem still exisits. The BD icon turns grey a few times a day almost freezing my computer each time. I have sent the Support team another file but have not heard of any recommended fix from them yet.
I see that other users are having similar issues. I am wondering if it is time to dump this product and go for something else. I like BD and would hate to have to do that. Does any one have any suggestions?