Unable To Remove Gen:variant.kazy.7007

xenixmacos

Hi

I did a scan on my system today, and it showed on of the setup files of a game as being infected by Gen:Variant.Kazy.7007. Bitdefender 2010 was unable to delete it, but it did quarantine it.

My query is

1)Will BitDefender come up with a solution to this menace?

2)How do I retrieve the file that was sent to quarantine?.. in case bitdefender will disinfect the file?. How do I go about the entire process?

thanks in advance

Cristi Raducu

Hello xenixmacos,

For start please post the scan log showing the quarantined item and also send me by PM a sample of that file to see exactly if it's infected or not.

You need to restore it back having the real time protection disabled and upload it on www.sendspace.com

After uploading the file you can send me by PM the generated link.