Just Purchased Bitdefender 2011.but It Wont Run
Hello everyone. I recently purchased Bitdefender. When i came home to install on my computer i popped the cd in and nothing will come up. I tried going to my computer & still nothing the program wont show up. Can some one please tell me what to do so i can open the disk manually and install. thanks
Comments
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BUMP ^^^^..
ANYONE?
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still nothing huh....
well what about a customer service number? does anyone have one?
I feel ripped off by Bitdefender. $40 dollars
" /> ! this thing just doesent work & no help " />0 -
Hello,
First and foremost be kindly informed that the average response time is 48 hours. Second, read the Forum Rules and info on how to post a Support request by visiting the link below:
http://forum.bitdefender.com/index.php?act...f=190&id=18
- what product have you purchased ?
- what Windows are you using ?
- what are your PC details ?
- have you used a previous BitDefender version or another security solution?
- what drive letter is associated with the CD-ROM drive ?
As soon as I will have the above info, I will be able to provide you with the next step to take in troubleshooting the issue you encounter.
Support Phone Numbers:
Home / Home-Office Support Phones:
English - nonstop service
United States: 1-954-928-2780
Canada: 1-888-527-9405
United Kingdom: 02071-539-959
Australia: +61 1300 510631
New Zealand: +64-998 535 51
WorldWide: +40 316 204 235
Deutsch - Montag bis Freitag 8 - 20 Uhr
Deutschland: 02301 – 91 84 555 (+ 49 2301 – 91 84 555)
Osterreich: 02301 – 91 84 555 (+ 49 2301 – 91 84 555)
Schweiz: 02301 – 91 84 555 (+ 49 2301 – 91 84 555)
Espanol - de lunes a viernes, en horario de oficina.
España: 9321-89615
Italiano - dal lunedì al venerdì, orario d'ufficio 09.00 - 18.00
Italiano 0699.268.342
French - du lundi au vendredi, heures de travail
France: 0892-950-950 (0,34€ TTC / min)
Romana - serviciu nonstop
Romania: +4021 300 12 26, 27, 28, 29
Portuguese - Horas de trab
Brasil: 00 55 1232125363
Arabic - Sun to Thu, 9 am to 5 pm local Dubai time
Kingdom of Saudi Arabia 800 820 02 83
United Arabic Emirates 800 029 99 284
Other Arabic Countries: +20 224 75 02 51
Turkish - Mon-Fri 9 am - 5 pm Istanbul time
Turkey +90 21 241 42 701
Kind regards,0 -
Hello: Same problem here
PRODUCT: bitdefender antivirus pro 2011
WINDOWS: 7
PC DETAILS: Dell 2001/Windows Professional Pack 3
PREVIOUS USE: yes trial version
DRIVE VERSION: ?
Hope you can help me. ThanksHello,
First and foremost be kindly informed that the average response time is 48 hours. Second, read the Forum Rules and info on how to post a Support request by visiting the link below:
http://forum.bitdefender.com/index.php?act...f=190&id=18
- what product have you purchased ?
- what Windows are you using ?
- what are your PC details ?
- have you used a previous BitDefender version or another security solution?
- what drive letter is associated with the CD-ROM drive ?
As soon as I will have the above info, I will be able to provide you with the next step to take in troubleshooting the issue you encounter.
Support Phone Numbers:
Home / Home-Office Support Phones:
English - nonstop service
United States: 1-954-928-2780
Canada: 1-888-527-9405
United Kingdom: 02071-539-959
Australia: +61 1300 510631
New Zealand: +64-998 535 51
WorldWide: +40 316 204 235
Deutsch - Montag bis Freitag 8 - 20 Uhr
Deutschland: 02301 – 91 84 555 (+ 49 2301 – 91 84 555)
Osterreich: 02301 – 91 84 555 (+ 49 2301 – 91 84 555)
Schweiz: 02301 – 91 84 555 (+ 49 2301 – 91 84 555)
Espanol - de lunes a viernes, en horario de oficina.
España: 9321-89615
Italiano - dal lunedì al venerdì, orario d'ufficio 09.00 - 18.00
Italiano 0699.268.342
French - du lundi au vendredi, heures de travail
France: 0892-950-950 (0,34€ TTC / min)
Romana - serviciu nonstop
Romania: +4021 300 12 26, 27, 28, 29
Portuguese - Horas de trab
Brasil: 00 55 1232125363
Arabic - Sun to Thu, 9 am to 5 pm local Dubai time
Kingdom of Saudi Arabia 800 820 02 83
United Arabic Emirates 800 029 99 284
Other Arabic Countries: +20 224 75 02 51
Turkish - Mon-Fri 9 am - 5 pm Istanbul time
Turkey +90 21 241 42 701
Kind regards,0 -
Hello everyone. I recently purchased Bitdefender. When i came home to install on my computer i popped the cd in and nothing will come up. I tried going to my computer & still nothing the program wont show up. Can some one please tell me what to do so i can open the disk manually and install. thanks
Hi - I just bought Bit Defender Internet Security at a store. Put the disk in my antique "Dell Dimension 2400" DVD drive (Windows XP SP2) and it would not see the disk. The drive sees other disks okay, home-burned and commercial. I put the disk in my equally-antique home made computer (Windows XP SP2) and it works fine. So I set up folders to Share between the two computers over my network, and copied the contents of the Bit Defender DVD from my home made computer over the network to a folder on my Dell's hard drive. I ran the installation from that folder. Bit Defender installed in the Dell and seems to be working fine.0 -
Hello,
Whenever the CD is not starting automatically and you are certain that the CD is the culprit (you can check with another CD and see if the Windows Media autorun is working), you have two choices:
- either download the installation kit from our website (the link below will provide you with the download links for all BitDefender Desktop products);
http://forum.bitdefender.com/index.php?showtopic=20566
- either send a request to replace the broken CD by sending us the Shipping Information and the Order number of the purchase;
BaldSpot: I noticed you are using Windows XP Service Pack 2. Note that the recommended System requirements are Windows XP Service Pack 3 therefore visit Microsoft Update website and upgrade your Operating System.
David T.: any update ?
Overthehill: How you purchased BitDefender ? Send me the Order number and your license key via PM (Private Message).
Best regards,0
