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Can't install
So I've installed the bitdefender online.exe but I can't download a free version of bitdefender on my pc, is there another way to do that?
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The installation download goes nowhere -- I can't install Bitdefender
I've purchased Bitdefender Family Pack to renew my subscription, but I can't install it on my own PC, much less my family's devices. From Bitdefender Central's "My Subscriptions," I click on the installation link and a download file appears. When I open the download file, Windows asks if I want to allow Bitdefender to make…
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Blue Screen When Connect Iphone Or Ipad
I have purchased BitDefender Total Security 2011 online and after install it on my PC I am facing a problem. When I connect my iphone or ipad to PC through USB my PC get restart automatically and it shows blue screen. I notice that when I uninstall Bit Defender from PC and reconnect my device, every think is working fine.…
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Getting cannot copy installer error when trying to reinstall Bitdefender Free
I had to do a System Restore to fix a problem with my computer. Bitdefender Free was running fine but I had to uninstall it and Bitdefender Agent using Control Panel/Programs and Features before I could do the System Restore. I also downloaded the Uninstall Tool from here, ran it, and deleted any leftover Bitdefender…
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Error
I have tried three times to install Bitdefender Free and I keep getting a strange error message that says basically that I cannot copy installer. I press the "okay" button and then that is where it ends. I am not trying to copy the installer but I have tried a few times to install it on my device. How do I get it to…
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Reinsallation - app not available
I had to do a full system re-set of my PC and remove all apps etc. I need to reinstall Bitdefender but the only advice in FAQ seems to be to reinstall from the programme location but it is no longer there is has been fully removed. How do I therefore reinstall please
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Bitdefender 2011 Free Edition Download Link
Hi! sorry if I'm starting a new thread that has already been written. i have Windows XP SP2 64Bits, and i can't install BitDefender, so i search for the solution, and the solution was BitDefender 2011, now... I can't find BitDefender 2011 FREE Edition, I would like to get that Installation. Joe Thanks
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Uninstalling Bitdefender For Mac
Hi I need instructions on how to properly uninstall Bitdefender for Mac. I have deleted and uninstalled the program but there are still processes running in my activity monitor. I have read that others are also having problems with this. Please send me instructions on how I can properly uninstall this please. thanks
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Installed Bd 2011 Next Day Comp Wouldnt Boot
pretty much as the subject states, installed 2011 internet security and next day the it just wouldnt go past the windows 7 logo, system restored to before installation and its fine again. what confuses me is that l did 3 or 4 reboots yesterday and it was fine. could there be any issues between security essentials? as l had…
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[resolved]Key Is For Online Backup Not Bd Ts 2011
I have purchased BD total security 2011 CD on entering the license key (7 characters) it is rejected as not matching the installed product then recognised as the key for the online backup and offering to register that. should I return the CD as having the wrong key inside the case?
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Help Needed For Uninstalling Bitdefender 2012
Hi, i have the same problem on my MBP 10.7.5. I want to uninstall this program. Please help !!
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[ask] Best Configuration For Bitdefender 2011 Total Security
Hi Guys .... I have just installed Bitdefender Total Security 2011 in my laptop, Im using OS Windows 7 Ultimate 32 Bit. Is there anyone willing to help me how is the best configure in Bitdefender Total Security 2011. Thanks before. nb : i'm rarely check this forum, you can send me mail to fauzikamal@gmail.com
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Bsod When Starting Install
I get a BSOD with the culprit being bdselfpr.sys , while I attempt install bitdefender pro 2011. What do I do?
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Bdis 2011 Registry Enteries Not Clearing After Uninstall
I mentioned this problem in an earlier post which stated I had to uninstall BDIS 2011 because it was killing my computer. Well after I uninstalled BDIS 2011 and reinstall BDIS 2010 I was getting a pop ups stating an unknown device needed drivers installed. Well I didn't install any new devices or programs for that matter…
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Problem Installing 2011 - Installer Has Insufficient Privileges To Access Directory
I am switching to Internet Security 2011 from Internet Security 2010 Towards the end of installation pop-up box came and give me "The Installer has insufficient privileges to access this directory C:\Program Files\BitDefender\Bit Defender 2011\cache. The installation cannot continue. Log on as administration or contact…
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Other Software Uninstall Tools
In the Important Topics section of the Forum there is a link for uninstalling various av software. The following link for PC tools does not work for me: PCTools http://support.pctools.com/manager/downloa...CTAV_Remove.zip I get a page not found error ? Is there an updated link for this package...can not find anything on PC…
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Windows Errors After Installation Bitdefender
Dear, After the installation of "BitDefender Internet Security 2011". the laptop of a friend started to throw errors in Windows. (actually: on 2 laptops he had a 3 laptop license 1 year) The laptop is a Windows 7 (dutch language) with SP1 recently installed. The installation itself was succesful. but after reboot the…
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Installation Of Totalsecurity 2011 Terminates After Inserting License Key
Hi To days ago I purchased the latest version of BitDefender Total Security 2011 (3 PCs, 2 years) via Amazon Download, but since then I fail to install it. Have read already some topics in the forum, but the listed problems seems to be of a different nature. My problem: I start the installation (laptop - Windows 7 Ultimate…
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2011 Total Security Won't Install!
Hi, I just bought total security and in the very last stage of installation, I keep getting a message that says, Runtime Error! This application has requested the runtime to terminate it in an unusual way. I've been wrestling with it for days now and a chat system didn't help. I'd appreciate any help given at this point.
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Is It Possible To Install Components After Already Installing?
I recently switched to MS Outlook 2010 so Bitdefender could scan incoming emails, but I remembered that I chose to not install the support during an advanced installation. Is there anyway to add this component to the installation with anything short of a complete reinstall?
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Install Stops?
I'm trying to install BD Internet 2011 and it seems to stop during installation. After it configures and I accept the licences stuff, it scans looking for problems that might affect the install. It scans for about 5 seconds then the window disappears. When I restart my computer a blue screen pops up with a message about…
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[resolved]real-time Shield
Hello I recently reinstalled Win7 on my computer. I re-downloaded Bitdefender Total Security 2011 and activated it correctly (no errors appeared) But now, the scan-activity says my real-time shield isn't enabled while Bitdefender also says it isn't enabled. When I try to fix it, it says it failed But when I look into the…
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[resolved] Cannot Uninstall Antivirus For Mac, Even After Rebooting Twice
Hi, I've read all the board and have downloaded a newer image file, and tried to uninstall and reboot twice, but nothing has changed. I can't find my license key because when I log into my account on the website, I cannot see it. Anyway, would be great to know how to uninstall this software once and for all!
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[resolved] Warning - Mac Version Cannot Be Uninstalled
A warning to all (potential) Mac Users evaluating bitdefender Antivirus for Mac: bitdefender Antivirus for Mac cannot be uninstalled The provided uninstaller ****** does not work AND bitdefender staff is not providing any instructions for manual uninstall. They seem to be in stealth mode . This problem is known since the…
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Pc Hanged After The Installation
Dear All, It is first time that i bought BD as one onf my friend told me abt your product. Any way, When i installede BD 2011 just couple of days back after the installation ( Compete process including registration) my PC got hanged. Therefore, i forcely shutdown my PC bcouse there was no other option avaliable. At the end…
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Where To Get The Latest Build (full Installation)?
Where to get a full Bitdefender TS 2011 Build 14.0.30.357? yesterday I followd the direct download link but only get BitDefender Total Security 2011 Build 14.0.29.354 branch 14.24 I need full latest installation file, not by live update module.. thank you
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Bd Internet Security 2011 Don't Want To Accept License Key
I buy Bd Internet security 2011 via local saler. They have only one left in shop, so I buy it. I have asked them will it work in 2012 they answered me yes it will. When I enter a license key it said: we were not able to validate the license key you entered. I read some FAQ from your forum. Suggestion was to uninstall…
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Reinstallation Of Bitdefender Internet Security After Pc Crashed
Hi. My PC crashed 2 weeks ago and I bought a new one. My Bitdefender Internet Security 2011 on the crashed PC still had over 290 days of subscription left and I would like to install the software onto the new PC. Previously, my old PC had the 32 bit Bitdefender Internet Security 2011 and now the new PC only recognises the…
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Can't Connect To Internet After Bd Uninstall
I tryed to uninstall BD and immediatly upon starting the process I lost Internet connection. I had some problems during uninstall and completed it using BD uninstall tool. After uninstalling there are some exclamation marks in Device Manager (Win XP): Network Adapters 1394 Net Adapter (without exclamation mark) BitDefender…
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Lost My Bd Av2011 License Key
Hi, I tried upgrading to BD AV2012 following the instructions from here http://forum.bitdefender.com/index.php?act...f=226&id=42 , however the installer didnt retrieve my license key as told. I haven't kept my license key details and i was wondering how i can find it. Thanks in advance George