Missing Bd Modules In Bdis 2011

searchlight

My BDIS is the latest version 14.0.29.354

I still encounter on occasion missing modules from the gui when I am using Expert View.

Could someone help me download the patch that is on the website because it only downloads as 0 bytes file.

Thanks.

P.S. I am using XP SP3

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searchlight

My BDIS is the latest version 14.0.29.354

I still encounter on occasion missing modules from the gui when I am using Expert View.

Could someone help me download the patch that is on the website because it only downloads as 0 bytes file.

Thanks.

P.S. I am using XP SP3

I have contacted BD Support via Chat about the missing modules in Expert View of BitDefender Internet Security 2011. After talking about everything but the direct problem and a solution, he escalated it to Senior Support. I am waiting for an answer.

searchlight

This problem has been going on for the last two weeks.

When viewing Expert View in BDIS 2011, occasionally all I see in a blank GUI with Clouds and Blue Sky.

I have contacted Support Chat twice, who talk about everything but the problem which is listed on the support site with a fix that could be downloaded but when I download the fix, the file size is O bytes.

I am sure that I am not the only one with this problem.

I am running XP SP3 with 2.2GB Ram and no other Security Products on my PC.

Has anyone received a solution from BD or have another workaround.

In Simple View and Intermediate View, there is no problem. Only in Expert.

Mihaela M.

Hi searchlight,

I sent you via e-mail the patch you need. Also, I closed the open ticket you had.

Thank you!

coolcool1227

The patch is still un-downloadable from

http://kb.bitdefender.com/site/KnowledgeBase/article/817/

What if someone need it?

Mihaela M.

Hi ONT,

I downloaded it with Internet Explorer, Mozilla and Google Chrome and it worked. Did you use another browser ?

Thank you!

coolcool1227

I used IE6 and 8, Opera and Mozilla Firefox, but could not download it and displaying the error "The server at www2.bitdefender.com is taking too long to respond."

Mihaela M.

Hi ONT,

Be informed that we fixed this situation and now you should be able to download the patch.

Thank you!