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2 Bitdefender licenses - Central and Total Security- running at the same time?
Hello, I just bought a Bitdefender Central with VNP on 24th November 2021. I also have a Bitdefender Total Security running at the same time as it's valid until 9th April 2022. Please, could you let the Bitdefender Total Security run by itself until 9th April 2022 and start the Bitdefender Central with VNP on 10th April…
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Double Billing
My MasterCard credit card was charged on 10/19/2021 for $49.99 for annual renewal 554203695JAWP7598 2COCOM*Bitdefender.com Alpharetta GA On 10/25/2021 Apple.Com Bill 24692169A2Y1XQ22G billed my VISA Card for $39.99 for annual renewal. Please review and issue credit to the correct billing credit card. Thank you. Edith McCann
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Trafficlight Extension privacy/security concern
I was doing some digging around online and came across a few articles concerned about trafficlight, the browser extension from Bitdefender. Does my private information get stored in their cloud? And is it really being sent through without encryption?
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End Of Life - Please Upgrade To A Newer Product
On 6th January 2014 the 2011 Bitdefender products became End of Life Status and were also withdrawn from sale. For 6 months after this date they still received limited support. That limited support period has now ended. What this means is that if you are still running 2011 products you are no able to get Technical Support,…
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Support Tool Pop Uo
I have Bitdefender 2011 just the other day I got this pop up for the support tool and it just keeps poping up every once and awhile. I did and unstall & reinstall and it is still here is there a a way I can get this to stop thanks
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Hotmail Problems
Hi I really hope someone can help me with this one. I need to be able to do this because I need it for work. Here is the problem: I have to send out emails for work and when I send them to Hotmail accounts, they come back to me saying that they were unable to send. I never had this problem until I installed BD Sphere 2012…
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Audit Failure Midas32.dll
Hi All Based on the forum article http://forum.bitdefender.com/lofiversion/i...php/t15214.html I updated from Bitdefender 2010 to 2011 to eliminate the "Microsoft-Windows-Security-Auditing" failure, event ID: 6281: But after the upgrade, the issue remains on all 3 workstations, MS Windows 7 Professional, SP 1 32 and 64bit…
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Total Security 2011 64 Bit, Ieshow.exe Startup
I've 2 ieshow.exe showing at msconfig startup tab. Ea at C:\Program Files\Bitdefender\Bitdefender 2011\ieshow.exe C:\Program Files\Bitdefender\Bitdefender 2011\Antispam32\ieshow.exe However after disabling the one in Antispam32, it disappeared from the startup tab. The question I'd like to ask is, is it ok to disable both…
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On-access Scanning Disabled?
i have a warning coming up as ' on-access scanning disabled ' ive run a troubleshoot and now ive a zip file with results i guess. what do i do now
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Show Log Contains No Data
Upon completion of a scan, show log dialog button launches web browser with the following result: C:\F:\ nothing more even thought the summary indicates that application resolved two issues, password protected 7 items, and could not scan 1 over compressed file.
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The File/net Small Window
I have decided NOT to upgrade the the 2012 (possibly 2013 also) because it ELIMINATED the small File/Net window. While the antivirus and firewall stuff is important to me the File/Net ACTIVITY window is vital to me. Without it any upgrade to version that does not have it is useless. The 2012 versions eliminted it. Do the…
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Aur Module Stopped Working
I got this Application Error the first time on 19-Aug-2012 when I booted my system after 9 days of inactivity and since then the issue happens exactly every 15 hrs. I figured out it has to do with the Anonymous Usage Reports (AUR) module of BitDefender. Don't know whether it is a BitDefender or a Windows issue. I'm running…
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How To See Recent Activity / Blocked Processes?
I know that BD is blocking a program I'm trying to run and maybe others it requires but I don't know which ones. The program just opens and immediately closes. I don't see anything in the BD Firewall or Activity tabs. I've confirmed that BD is hindering the program from running by disabling the antivirus. How can I see any…
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Control Panel Won´t Open On Right Click?
Hi! I have BitDefender minimised to my task tray and if I right click on the icon then click on SHOW the control panel window will not appear? it was fine before the False pos the other day! the panel won´t even open from the shortcut and I want to do a full system scan. 2nd Question! How can I scan individual emails…
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Pchooklaunch64.exe - Application Error
Hi, Im using Bitdefender Internet Security 2011 on Windows Vista 64 Premium , Pchooklaunch64.exe crashes 30 min after start up, it only crashes once each start up, Bitdefender keeps working after that, this started on Friday June 17th pchooklaunch64: Version 14.0.28.74 pchook64.dll: Version 14.0.13.41 Bitdefender: Version…
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Where Is Antiphishing Toolbar On Google Chrome?
Hi, I just installed BD Internet Security 2011. I noticed that on Internet Explorer, an AntiPhishing toolbar is displayed, whereas on Google Chrome it is not. Is there a setting that needs to be enabled for this to show?
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Public Or Home Network
Hi, I have this game, call of duty: modern warfare 3. I can play this game at home, when im connected to a home network. But the problem is, when i want to play this game in a public network, I cannot connect to the online services. I already tried adding the game to the exception list and turning my firewall off and other…
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Bitdefender Doesn't Like My Kobo
Hi, I just purchased a kobo ereader. Unfortunately Bitdefender will not allow me to setup my ereader. I need some help
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Blue Screen
Since a few days I have a problem with spontaneous failure of my pc, get the message blue screen, However, this is only when I get a virus scan. I have done with the cd in safe mode a virus scan and this has no threat found. I work with Windows 7 Home Premium with Service pack 1 and 32 bitsbesturings system Is here a…
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Trouble After Installation
I recently installed BitDefender 2011 on windows 7 ultimate, but after install i can not save my work in word, excel, notepad, etc but after I uninstalled BD 2011, I can save my work again .. please help ...
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[resolved]why Are Bitdefender Services Taking So Long To Load?
For the last ten minutes I have been waiting for BitDefender services to load? if I click on SHOW it looks all OK. I have checked for updates but services still have not loaded...Can anyone help ot tell me what to do please?
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Strange Advertise In My Desktop
Hello to all, i hope you are ok! Yesterday, suddenly when i connected to the internet a strange advertisement appeared on my desktop! I can't close it and i can't find its process. The only thing that i've noticed is a new task called Navigate Complete that appears in Task Manager. I have attached the image in this message…
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Ok Guys Stop The Spam On Your Popups! What Is Wrong With You People?
OK Guys, I buy your product to protect me from spam and pop-ups (as well as the other things), but yet I get a pop-up from YOUR SOFTWARE for a BMW giveaway promotion. " /> This is downright malware, and downright SPAM! " /> How dare a company who is supposed to sell a security product to us have a way to put SPAM messages…
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Why Does Everything Shut Down?
It seems that something is turning off everything on Bitdefender. One day all is good, all the protection is on. But when I get into my mail, and I see the Bitdefender tool bar with the icons faded [meaning turned off] I go to the Bitfender program and everything is off! The virus protection, firewall,…
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Critical Error Win7 32bit
I havent use my laptop for a while. I recieved BitDefender Agent has encountered a critical error about loads of same boxes come up, on my Windows 7 32 bit Home Premium laptop. I have tried reinstall and install still get the problem. I would appreciate your help if you could get my BitDefender Total Security 2011 up and…
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Lost Password For Home Network
I just can remember what I used for the Password. I can I reset the password for Home network?
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Last Scan : Never
although many scans were performed the Bitdefender Total Security 2011 dashboard reports : Last scan : never Is there a patch to fix this ?
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2011 Bdis
Where can I find the 2011 version? My2012 install is slow. I want to go back to 2011 Thanks,
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Where Did Total Security 2011 Come From?
Hi, I have used BDAV for years and all of a sudden today I search something on google and I notice this search advisor stuff. When I hover over a green check box it says checked by BitDefender Total Security 2011. For one I don't want this search advisor. For another, I never installed this and I can't find it anywhere on…
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[resolved]Bitdefender Antivirus Pro Password Reset
I need instruction on resetting my password for bitdefender antivirus pro. Thanks