[resolved]why Are Bitdefender Services Taking So Long To Load?

Sue23
Sue23
edited December 2011 in General module
:huh: For the last ten minutes I have been waiting for BitDefender services to load? if I click on SHOW it looks all OK. I have checked for updates but services still have not loaded...Can anyone help ot tell me what to do please?

Comments

  • rootkit
    rootkit ✭✭✭

    Hi :)


    Please follow the steps explained in the article below and send me via PM the generated log file:


    http://forum.bitdefender.com/index.php?showtopic=29927


    If you were already asked to generate the log file, disregard the message above and just post the ticket ID.


    Thank you.

  • Sue23
    Sue23
    edited December 2011

    Thanks Christian. I have rebooted and turned router off and on again. it is now OK but the scan is showing one infected object which I suspect is a cookie but will wait until it has finished and check log. will revert back to your earlier email if there is a problem! :mellow:



    Hi again! well all seems Ok now, the scan found a cookie and duly deleted it and Bitdefender services are loaded! Thanks for your help!

  • rootkit
    rootkit ✭✭✭

    Welcome back :)


    Thank you for tor feedback.


    Since the initial situation was resolved, I declare this topic closed.


    Take care.

This discussion has been closed.

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