[resolved]Refund

SashaCms

Support page does not work (http://www.bitdefender.ru/site/KnowledgeBase/KnowledgeBase/consumer/ )

Your program is not working properly and I could not configure it.

Please give me back my money.

SashaCms

Can I get it back money because I was not satisfied with the quality of the product and support?

Mihaela M.

Hi SashaCms,

We apologize for any negative experience you have encountered with our products or our support. Be informed that at the moment we do not offer assistance in your language but you can describe here the issue you have and we will be more than glad to help you. In case you bought our product from one of our partners, you will need to contact them directly in order to be refunded because we do not have access into their database.

Thank you!

jessy_30

Is it possible that full refund will be given just in case I will also encounter some problems? I am planning to acquire its services but may encounter the same problem. So I just want to ask if its possible? Thanks in advance

nikki605

Is it possible that full refund will be given just in case I will also encounter some problems? I am planning to acquire its services but may encounter the same problem. So I just want to ask if its possible? Thanks in advance

You can download and install any of the BitDefender products under a 30-day free trial offer before buying.

Regards,

Unknown

Also we have a 30-days money back guaranteed policy. If you wish to test our products, you can simply install the trial version and use it. Note that you can use it for 30 days at its FULL however you will need to open an account with us so you can register an email address within the software.

The registration for an account is 100 % Free. You can register at: https://myaccount.bitdefender.com

Case resolved, topic closed.

Best regards,