Cannot Validate Bitdefender Internet Security 2011 License Key

faizalm
faizalm
in Registration

Hi


I just bought Bitdefender Internet Security 2011 from a retail out_let (with CD) on April 25, 2011. As I tried to install it on my laptop, the server gave this comment "we were not able to validate the license key you entered. please try again or contact Support". This happened on every single attempt. It took me the whole day before I retire from doing it.


Situation background: internet connection was ok during the installation. 7 digit license key were entered as provided in the CD certificate.


I'm using Acer Aspire laptop, running on M. Vista 32-bit and G. Chrome 10.0.648.204.


Looking forward to your replies.


Thanks

Comments

  • Mihaela M.
    Mihaela M.

    Hi faizalm,


    I have created a ticket on your behalf and sent you instructions via email on how to start troubleshooting. Please check your email associated with your Forum account and send me the requested info. Your ticket ID is: 201104271008666.


    Thank you!

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