Recently we have received several reports regarding infected systems with Rootkit.MBR.TDSS that cannot be removed during scans.
For this we have created a special removal tool that can be downloaded from the below link corresponding to your operating system:
for 32 bit Operating Systems:
http://www.malwarecity.com/files/bitdefend...valtool-x32.exe
for 64 bit Operating Systems:
http://www.malwarecity.com/files/bitdefend...valtool-x64.exe
Important:
- the removal must be run having the Real Time Protection in BitDefender temporarily turned off as it will interfere with the removal process.
- for Windows Vista/7 users,the removal must be run as an administrator (right click on the file and Run as administrator)
- the removal must be run on the infected HDD.
For example: if the infection is located on a second HDD which is not the primary drive then you must boot from it and run the removal from there.
There is a special topic dedicated to this case so feel free to post your comments:
http://forum.bitdefender.com/index.php?showtopic=26421
We are currently working on implementing this removal in the antivirus product too.
LATER EDIT:
Disinfection has entered the product.
You can update your BitDefender and run a scan to disinfect the MBR.
