Please Help Me Delete A Trojan Horse And A Virus!

Hi,

Yesterday I received a trojan horse warning which I blocked. I started a scan (documents and deepscan) to make sure my computer was not infected, but unfortunite is was.

It was labeled Gen:Variant.Kazy.20050. I was not able to delete it. This morning I restarted my computer and was able to delete it.

However, after that I started a new scan (deep system scan), two issues were detected:

Trojan.Generic.KDV.292888

Gen:Variant.Kazy.31449

Please does anyone know how to delete this and also what damage they make???

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Comments

Cristi Raducu

Hi there,

Please post the BitDefender scan log showing the infection.

JulietteMo

Hi there,

Please post the BitDefender scan log showing the infection.

Hi!

Do you meen the BitDefender Log File??? I don't see any posibility to save my log. Please can you explain how to do that?

I tried to save by printing to document and I saved the warning, but that is not what you mean/ need I guess.

JulietteMo

The 'saving by printing' failed uploading. The comment is that I am not permitted to upload this tipe of file...

Sorry, I realy don't understand computers, And don't know anyone who does or can help me...

JulietteMo

Hi!

I made print screens, maybe this will do?

Cristi Raducu

Thank you for the log.

I have sent you an email with instructions on how to remove the threats.