Win32.worm.nimda.r And Trojan.clicker.html.iframe.ak

Audible Ruckus

Bitdefender 2011 reported these rogue processes infected with the following:

-Process: VirtMem Region Dump 0x6240000 + 422000 --- Infected with: Win32.Worm.Nimda.R

-Process: VirtMem Region Dump 0x3fc0000 + 7f000 --- Infected with: Trojan.Clicker.HTML.IFrame.AK

It failed to quarantine the associated executables because by the time I had a chance to do so, these processes were no longer running in my task manager (this I can only assume though).

My last scan was 3 days ago and turned up nothing so this happened within the last 3 days.

I currently also use Zonealarm firewall. Just got a popup message saying my antivirus software is turned off even though Bitdefender's icon tells me otherwise.....sigh.

I'll try and run other online virus scanners a deep scan through BitDefender and a scan in Lavasoft to see what is reported and will post my feedback here.

Anyone else have the same issue and know how to fix this?

Here are my specs:

Tech Support Guy System Info Utility version 1.0.0.1

OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 32 bit

Processor: AMD Turion 64 X2 Mobile Technology TL-58, x64 Family 15 Model 104 Stepping 2

Processor Count: 2

RAM: 1789 Mb

Graphics Card: ATI Radeon Xpress 1250, 256 Mb

Hard Drives: C: Total - 71316 MB, Free - 27717 MB; Total - 71307 MB, Free - 62838 MB;

Motherboard: Acer, Extensa 5420, Rev , LXE820X00380602B7D2000

Antivirus: Lavasoft Ad-Watch Live! Anti-Virus, Disabled

medinaeliard

Hello. I have BitDefender Total Security 2010, and while running a scan, it also detected these two infections: Trojan.Clicker.HTML.IFrame.AK and Win32.Worm.Nimda.R, and also in my case, it could not delete them, clean them or even quarantine them. Simply, no action could be taken to clean or get rid of these threats. I have googled them and found so far that they (specially the trojan.clicker) to be classified as high risks. I cannot see anything from BitDefender to actually help in the removal of these threats. It seems they are not new threats, so I really do not understand how is it not possible for a "Total Security" tool to remove them.

Please help and send the instructions on how to fix this as soon as possible, because we are vulnerable and at high risk here.

My OS is Windows 7 64-bit, Home Premium Edition, I am working on a VAIO with Intel Core 2 Duo Processor, 4 Gigs of RAM, 350 Gigs of HDD. Although I mainly use Google Chrome, sometimes I also use IE and Firefox, all of them the latest versions.

My email should be in your database, but just in case, please let me know the solution for this at: jlme64@gmail.com or jlme64@prodigy.net.mx, as soon as you can, please.

Thank you very much.

Jorge Medina Eliard