Hello !
I have problem with this Trojan bitdefender faild to move it to quarantine !!
See the picture :
the process name is :
Process: VirtMem Region Dump 0x511000 + 47000
"i get it from the LOG "
How I fix it please ??
Hi there,
Please post the scan log results.
Hi there,Please post the scan log results.
OK i'm scanning my computer agien to put the scan Log !
My Scan Log :
BitDefender Log File Product: BitDefender Total Security 2011 Scanning task: Deep System Scan Log date: Saturday, July 30, 2011 6:03:07 AM Log path: C:\ProgramData\BitDefender\Desktop\Profiles\Logs\dcf483c4-26d0-4e6f-ba28-6a53a00adae1\1311994683_1_03.xml [-]Scan Results Summary [-]Remaining issues:Object Path Threat Name Final Status Process: VirtMem Region Dump 0x671000 + 46000 Gen:Trojan.Heur.GZ.rq7@b0Il@jm Infected [-]Detailed Scan Summary [-]Basic Scanned items: 4168 Infected items: 1 Suspect items: 0 (no suspected items have been detected) Resolved items: 0 (infected or suspect items have been found and were ignored or could not be fixed) Unresolved items: 1 [+]Advanced Scan time: 0: 04: 57 Files per second: 14 Skipped items: 0 Password-protected items: 0 Over-compressed items: 0 Scanned archives: 0 Input-output errors: 0 Scanned boot sectors: 0 Scanned processes: 3063 Infected processes: 1 Scanned registry keys: 0 Infected registry keys: 0 Scanned cookies: 0 Infected cookies: 0 [+]Scan Options [-]Target Threat Types: Scan for viruses: Yes Scan for adware: Yes Scan for spyware: Yes Scan for applications: Yes Scan for dialers: Yes Scan for rootkits: No Scan for keyloggers: Yes [-]Virus Scanning Options: Scan registry keys: No Scan cookies: No Scan boot sectors: No Scan memory processes: Yes Scan archives: Yes Scan runtime packers: Yes Scan e-mails: Yes Scan all files: Yes Heuristic Scan: Yes Scanned extensions: not configured Excluded extensions: not configured [-]Target Processing: Default first action for infected objects: Disinfect Default second action for infected objects: Move files to quarantine Default first action for suspect objects : Move files to quarantine Default second action for suspicious objects: None Default action for hidden objects: Disinfect Default action for password-protected objects: Prompt for password [-]Scan Engines Summary Virus signatures: 8658088
Product: BitDefender Total Security 2011
Scanning task: Deep System Scan
Log date: Saturday, July 30, 2011 6:03:07 AM
Log path: C:\ProgramData\BitDefender\Desktop\Profiles\Logs\dcf483c4-26d0-4e6f-ba28-6a53a00adae1\1311994683_1_03.xml
[-]Scan Results Summary
[-]Remaining issues:Object Path Threat Name Final Status
Process: VirtMem Region Dump 0x671000 + 46000 Gen:Trojan.Heur.GZ.rq7@b0Il@jm Infected
[-]Detailed Scan Summary
[-]Basic
Scanned items: 4168
Infected items: 1
Suspect items: 0 (no suspected items have been detected)
Resolved items: 0 (infected or suspect items have been found and were ignored or could not be fixed)
Unresolved items: 1
[+]Advanced
Scan time: 0: 04: 57
Files per second: 14
Skipped items: 0
Password-protected items: 0
Over-compressed items: 0
Scanned archives: 0
Input-output errors: 0
Scanned boot sectors: 0
Scanned processes: 3063
Infected processes: 1
Scanned registry keys: 0
Infected registry keys: 0
Scanned cookies: 0
Infected cookies: 0
[+]Scan Options
[-]Target Threat Types:
Scan for viruses: Yes
Scan for adware: Yes
Scan for spyware: Yes
Scan for applications: Yes
Scan for dialers: Yes
Scan for rootkits: No
Scan for keyloggers: Yes
[-]Virus Scanning Options:
Scan registry keys: No
Scan cookies: No
Scan boot sectors: No
Scan memory processes: Yes
Scan archives: Yes
Scan runtime packers: Yes
Scan e-mails: Yes
Scan all files: Yes
Heuristic Scan: Yes
Scanned extensions: not configured
Excluded extensions: not configured
[-]Target Processing:
Default first action for infected objects: Disinfect
Default second action for infected objects: Move files to quarantine
Default first action for suspect objects : Move files to quarantine
Default second action for suspicious objects: None
Default action for hidden objects: Disinfect
Default action for password-protected objects: Prompt for password
[-]Scan Engines Summary
Virus signatures: 8658088
And why my antivorus dont scan on rootkits ??
You would have to re-configure Deep system scan task settings for Rootkit, Registry and Cookies Scan.
ok thxks for helping !
But u didnt tell me how to remove that trojan !
The problem was caused due to a conflict with Ad-ware and the file should no longer be picked up.
However if the situation persists we recommend you to remove Ad-aware.
hmmm actually I used it
But i deleted it !
and i will try to scan with bitdefender agien !
I didnt found Ad-ware in my PC !
what should I do now ??
Should I Ignore it ??
And thanks For helping !
Run a new scan and post here the results.
I still getting the alware >>
THis is my new scan LOG !
BitDefender Log File Product: BitDefender Total Security 2011 Scanning task: Deep System Scan Log date: Monday, August 01, 2011 11:15:13 PM Log path: C:\ProgramData\BitDefender\Desktop\Profiles\Logs\dcf483c4-26d0-4e6f-ba28-6a53a00adae1\1312223313_1_03.xml Scan paths: Path : C:\ Path : \ Path : E:\ [-]Scan Results Summary [-]Remaining issues:Object Path Threat Name Final Status Process: VirtMem Region Dump 0x5d1000 + 46000 Gen:Trojan.Heur.GZ.rq7@b0Il@jm Infected [+]Not scanned objects [-]Detailed Scan Summary [-]Basic Scanned items: 693930 Infected items: 1 Suspect items: 0 (no suspected items have been detected) Resolved items: 0 (infected or suspect items have been found and were ignored or could not be fixed) Unresolved items: 1 [+]Advanced Scan time: 01: 45: 10 Files per second: 109 Skipped items: 171730 Password-protected items: 4 Over-compressed items: 1 Scanned archives: 338 Input-output errors: 0 Scanned boot sectors: 4 Scanned processes: 3307 Infected processes: 1 Scanned registry keys: 6873 Infected registry keys: 0 Scanned cookies: 0 Infected cookies: 0 [+]Scan Options [-]Target Threat Types: Scan for viruses: Yes Scan for adware: Yes Scan for spyware: Yes Scan for applications: Yes Scan for dialers: Yes Scan for rootkits: Yes Scan for keyloggers: Yes [-]Virus Scanning Options: Scan registry keys: Yes Scan cookies: Yes Scan boot sectors: Yes Scan memory processes: Yes Scan archives: Yes Scan runtime packers: Yes Scan e-mails: Yes Scan all files: Yes Heuristic Scan: Yes Scanned extensions: not configured Excluded extensions: not configured [-]Target Processing: Default first action for infected objects: Disinfect Default second action for infected objects: Move files to quarantine Default first action for suspect objects : Move files to quarantine Default second action for suspicious objects: None Default action for hidden objects: Disinfect Default action for password-protected objects: Log only [-]Scan Engines Summary Virus signatures: 8687921
Log date: Monday, August 01, 2011 11:15:13 PM
Log path: C:\ProgramData\BitDefender\Desktop\Profiles\Logs\dcf483c4-26d0-4e6f-ba28-6a53a00adae1\1312223313_1_03.xml
Scan paths:
Path : C:\
Path : \
Path : E:\
Process: VirtMem Region Dump 0x5d1000 + 46000 Gen:Trojan.Heur.GZ.rq7@b0Il@jm Infected
[+]Not scanned objects
Scanned items: 693930
Scan time: 01: 45: 10
Files per second: 109
Skipped items: 171730
Password-protected items: 4
Over-compressed items: 1
Scanned archives: 338
Scanned boot sectors: 4
Scanned processes: 3307
Scanned registry keys: 6873
Scan for rootkits: Yes
Scan registry keys: Yes
Scan cookies: Yes
Scan boot sectors: Yes
Default action for password-protected objects: Log only
Virus signatures: 8687921
