how do i get this trojan virus deleted? im using window 7 ultimate.
Object Path Threat Name Final Status
Process: VirtMem Region Dump 0x321000 + 46000 Gen:Trojan.Heur.GZ.rq7@b0Il@jm Infected
I am moving your post from the BD 2011 forum to the Malware forum where it will receive prompt attention.
Please post the BitDefender scan log showing the infection.
Regards,
BitDefender Log File
Product: BitDefender Total Security 2011
Scanning task: Full System Scan
Log date: Tuesday, 2 August 2011 11:03:59 AM
Log path: C:\ProgramData\BitDefender\Desktop\Profiles\Logs\6f349eda-6759-4378-b3c9-9174905515f7\1312224144_1_03.xml
Scan paths:
Path : C:\
Path : \
Path : F:\
Path : G:\
Path : I:\
[-]Scan Results Summary
[-]Remaining issues:Object Path Threat Name Final Status
[+]Resolved issues:Object Path Threat Name Final Status
File: \Warcraft III\w3l.exe Trojan.Generic.KDV.157526 Deleted
[-]Detailed Scan Summary
[-]Basic
Scanned items: 243216
Infected items: 2
Suspect items: 0 (no suspected items have been detected)
Resolved items: 2
Unresolved items: 0 (no issues remained unresolved)
[+]Advanced
Scan time: 0: 08: 59
Files per second: 451
Skipped items: 255701
Password-protected items: 0
Over-compressed items: 0
Scanned archives: 2
Input-output errors: 83
Scanned boot sectors: 10
Scanned processes: 5282
Infected processes: 1
Scanned registry keys: 1628
Infected registry keys: 0
Scanned cookies: 22
Infected cookies: 0
[+]Scan Options
[-]Target Threat Types:
Scan for viruses: Yes
Scan for adware: Yes
Scan for spyware: Yes
Scan for applications: Yes
Scan for dialers: Yes
Scan for rootkits: Yes
Scan for keyloggers: Yes
[-]Virus Scanning Options:
Scan registry keys: Yes
Scan cookies: Yes
Scan boot sectors: Yes
Scan memory processes: Yes
Scan archives: Yes
Scan runtime packers: Yes
Scan e-mails: Yes
Scan all files: Yes
Heuristic Scan: Yes
Scanned extensions: not configured
Excluded extensions: not configured
[-]Target Processing:
Default first action for infected objects: Disinfect
Default second action for infected objects: Move files to quarantine
Default first action for suspect objects : Move files to quarantine
Default second action for suspicious objects: None
Default action for hidden objects: Disinfect
Default action for password-protected objects: Log only
[-]Scan Engines Summary
Virus signatures: 8687921
how do i get this trojan virus deleted? im using window 7 ultimate.Object Path Threat Name Final Status Process: VirtMem Region Dump 0x321000 + 46000 Gen:Trojan.Heur.GZ.rq7@b0Il@jm Infected
I am having the same issue. I have done a Deep Scan several times and now not only does it find and not delete Gen:Trojan.Heur.GZ.rq7@b0Il@jm, it has now found a second one:
path="VirtMem Region Dump 0x430000 + 33000" threatType="0" threatName="Gen:Trojan.Heur.GZ.mq5@b0Il@jm"
even with safemode deep scan wont detect the virus. full scan doesnt work in safemode also.
I got the trojan too hopefully they will release a removal tool soon
how do i get this trojan virus deleted? im using window 7.Object Path Threat Name Final Status Process: VirtMem Region Dump 0x321000 + 46000 Gen:Trojan.Heur.GZ.rq7@b0Il@jm Infected
I have the same trojan. I added a screen picture.
Bit Defender will not remove the trojan. Only mine does not say: 0x32100 but 0x65100.
Please help us all, the problem seems to be growing.
I can say that I have the same problem and I could not with any program to delete it. If there is a solution please tell us here.
I have the same problem >>> I think its a fake warning !!
I downloaded a update at the moment I will try to rescan y computer and see the results !!
I have the same problem >>> I think its a fake warning !! I downloaded a update at the moment I will try to rescan y computer and see the results !!
I have been working with a BitDefender Technical Support Engineer and all they keep stating to me is "the issue has been corrected, please send us a new scan log if the issue persists".
I have now sent them 4 scan logs since Aug 1st and a BDSYS zip log but they keep responding with the same thing. I don't understand how I paid this company for a product that SUPPOSE to protect me from these types of issues but when I do get a virus, they seem to be clueless on how to correct the issue.
This entire experience is really making me regret that I purchased BitDefender.
I also have this Trojan plus 2 similar ones which Bitdefender detects but cannot eradicate. I have tried other software scans but they do not detect these Trojans.
I have been following this thread for several days now, in the hope that the techies at Bitdefender would come up with some advice but it seems to have gone cold. What's happening?
@squireofshire
Please post a recent scan log showing those viruses.
@squireofshirePlease post a recent scan log showing those viruses.
Thanks for getting back to me. I have to say that since Bitdefender detected these Trojans, I have carried out two further Deep Scans with nothing reported even though Bitdefender said it could not disinfect them the first time. But are they still lurking in my system?
Another thing, I have hundreds of files which are protected and therefore not scanned. I have no knowledge of how to unprotect these. Or is there something sinister going on?
Appreciate your help.
/applications/core/interface/file/attachment.php?id=8274" data-fileid="8274" rel="">1314137094_1_01.xml
/applications/core/interface/file/attachment.php?id=8273" data-fileid="8273" rel="">1313400864_1_03.xml
It was a false alarm from our engines,this is why the new log no longer shows those items.
Password protected files do not present a threat.
In your case they can easily be removed by turning off the system restore in Windows.
http://www.bitdefender.com/support/How-To-...mation-682.html
It was a false alarm from our engines,this is why the new log no longer shows those items.Password protected files do not present a threat. In your case they can easily be removed by turning off the system restore in Windows. http://www.bitdefender.com/support/How-To-...mation-682.html
OK That's great. A big relief. Thanks for helping me out.
I'm glad to hear about this.
Case closed.
