Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Crimecraft Bleedout's Hackshield Gives False Possitive For Bit Defender

Options
Zatrek
edited September 2011 in Antivirus

If anyone knows a way to play the game crimecraft bleedout with bit defender 2012 installed, I would appreciate it. The problem is crimecraft's hackshield detects bit defender and shuts down the game saying"hack detected". Is there a feature of bit defender that acts intrusive as a hack would, anything that I can shut off? I appreciate your input.

Comments

  • Hello,


    Please follow the steps below to add the software blocked by AVC into exclusions list:


    Open BitDefender, go to "Settings" -> "Antivirus" tab -> "Exclusions" and click on "Excluded processes". Click on the "Add" button to add the EXE file in question so it won't be scanned/blocked by AVC. Restart the PC again to see if the issue still occur.


    NOTE: if the file(s) extension is written in CAPS then please change it to .exe (lower caps).


    Looking forward to your answer!


    Regards,

  • Hello,


    Please follow the steps below to add the software blocked by AVC into exclusions list:


    Open BitDefender, go to "Settings" -> "Antivirus" tab -> "Exclusions" and click on "Excluded processes". Click on the "Add" button to add the EXE file in question so it won't be scanned/blocked by AVC. Restart the PC again to see if the issue still occur.


    NOTE: if the file(s) extension is written in CAPS then please change it to .exe (lower caps).


    Looking forward to your answer!


    Regards,


    Thanks I did that and also i think block port scans or antivirus shield may have been a problem so i turn them off before playing, everything seems to be working now

  • Unknown
    edited September 2011
    Options

    So the issue is resolved if you add the Crimecraft Bleedout's Hackshield EXE file to exclusions into AVC ? Re-enable the block port scan and antivirus shield and see if the issue resurface.


    Last but not least please follow the steps explained in the article below and send me via PM the generated log file:


    http://forum.bitdefender.com/index.php?s=&...st&p=119338


    As soon as I will have the logs and the confirmation, I will escalate the issue for resolution to the Dev. Team.


    Regards,

  • Any updates ? What is the exact name / file of the Anticheat program used with the game?

  • rootkit
    Options

    Hello


    Sorry for the delayed reply.


    A topic about Exclusions has been opened here:


    http://forum.bitdefender.com/index.php?showtopic=30243


    Thank you.