P2p Network Error

- click on "Network details" and locate the adapter. It is either Local Area Connection if the device is connected by cable or Wireless Area connection if it is a wireless device

- for this particular adapter please set

*Network type to Trusted

* Stealth mode to Off

* Generic to Yes

and click Close.

Should you need further assistance please do not hesitate to contact us.

Have a nice day.

bombaynori

Thank you for your assistance, but I still need furthur assistance.

I added exe file to excluded processes, and folder to excluded files and folders, then I rebooted.

It still doesn't work.

After reboot, checking exclusion, I found that processes was all cleared.

I am sure that processes was set before reboot and just immediately after reboot, but not few minuites later.

rootkit

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Thank you.

bombaynori

I have sent PM with support tool log.

If you don't receive that, please tell me for resendig.

rootkit

Please right click on BitDefender icon from system tray(the "B" icon) and choose "Show". In the main window, click on "Settings". From the advanced interface, click on Privacy Control module and select the Antiphishing tab.

Please disable all the options from there and reboot your machine.

Let me know if everything is OK now.

We are looking forward to hearing from you.

bombaynori

Hi

Please right click on BitDefender icon from system tray(the "B" icon) and choose "Show". In the main window, click on "Settings". From the advanced interface, click on Privacy Control module and select the Antiphishing tab.

Please disable all the options from there and reboot your machine.

Let me know if everything is OK now.

We are looking forward to hearing from you.

i did antiphishing off, but peercast is not ok.

rootkit

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Thank you.

rootkit

Hi Norizo

Thank you for that file.

First of all, please accept our apologies for the situation created. Please

follow the steps below to check if the issue persists.

1. Open BitDefender -> Settings -> Update -> here check the box next to

"Prompt me before downloading updates". When an update is performed, you will

see a box from which I kindly ask you to choose ONLY Signatures Update (do not

perform product updates, otherwise the solution below will be canceled).

2. Restart your computer in Safe Mode:

[How to restart in Safe Mode]

- Restart the computer (Windows Start button - Turn Off - Restart);

- Press the "F8" key several times before Microsoft Windows begins to load;

you need to press "F8" until you will be displayed a text menu;

- Select "SAFE MODE" in the text menu and press "Enter".

- Wait while Windows loads in Safe Mode; this process ends with a confirmation

message; click "OK" to acknowledge.

3. Go to C:\Program Files\BitDefender\BitDefender 2012, find the file called

"bdtl.dll" and rename it to "bdtl.dl_".

4. Restart the computer normally and let me know if the issue persists.

I am looking forward to hearing from you. Have a nice day.

bombaynori

The issue DOES NOT persist as following these steps.

rootkit

Hello

Thank you for your feedback.

The issue has been escalated to our Dev. team.

We are sorry for the inconvenience.

Please feel free to contact us with any additional questions or concerns. Have a great weekend.