Slow Internet With Bitdefender Antivirus Plus 2012

Sergio Coelho

Today my norton antivirus expired so I decided to try bitdefender as it got great reviews. Unfortunately I can't say I'm too pleased... my internet is running incredibly slow and after reading so many complaints here it seems I'm not the only one having this problem.

When we buy something we hope it works perfectly... not in this case. If I had bought the bitdefender in a shop, I'd return the antivirus and demand for a refund but because I bought it through your site I wonder if I'm gonna have to keep this useless program.

Sergio Coelho

(Lisbon/ Portugal)

dothackjhe

I think disabling both the BitDefender toolbar and firewall before browsing the internet should fix it. That's the only fix for it at the moment I think.

realkaka2204

Today my norton antivirus expired so I decided to try bitdefender as it got great reviews. Unfortunately I can't say I'm too pleased... my internet is running incredibly slow and after reading so many complaints here it seems I'm not the only one having this problem.

When we buy something we hope it works perfectly... not in this case. If I had bought the bitdefender in a shop, I'd return the antivirus and demand for a refund but because I bought it through your site I wonder if I'm gonna have to keep this useless program.

Sergio Coelho

(Lisbon/ Portugal)

If you installed IDM, you can solve (temporary):Start IDM->from the menu bar -> choose Options -> from General tab uncheck the Use advanced browser integration option -> click OK. Or you disable Bitdefender Toolbar.

You can see this topic http://forum.bitdefender.com/index.php?sho...mp;#entry127494

Sergio Coelho

I disabled both the BitDefender toolbar and firewall but the internet is still running slow

For my work I need to use the internet and since yesterday I can´t access web info fast enough with bitdefender.

The only solution is to get rid of bitdefender, go back to Norton and accept I was robbed.

Bandit1

I have the same problem. Every excuse and/or temp fix has been offered by Bitdefender other than fixing the problem which is the Bitdefender software itself. Considering the price of the software, the excuses and blame casting is getting a little old. When do we get the solution(s)?

Bandit1

AGAIN, BitDefender--when can we expect a permanent solution(s) to the systemic problems, especially with the 'version update' currently being experienced by a LARGE number of customers?!!!!!!!!

rootkit

Hi Sergio

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Thank you.